The Role
The Pre Sales Section Head will develop and manage the Presales Unit focusing on customer satisfaction and supporting the Sales team. Responsibilities include training the sales team, automating internal processes, conducting field visits, preparing presentations, and developing pricing strategies. The role involves managing and developing the Presales team to achieve their objectives and stay updated on market trends.
Summary Generated by Built In
Develop and Manage the Presales Unit to support the Sales team in achieving their internet and non internet targets.
Duties
- Ensure Internal customer satisfaction.
- Develop efficient solutions resulting in covering customer needs and closing deals.
- Improve project delivery time frames in coordination with all stakeholders.
- Train the sales team on all product and services and create a development plan.
- Automate Internal Presales Process that has direct effect on customer satisfaction and sales results.
- Conduct field visits with the sales team to cover technical part and fulfill customer requirements.
- To create a comprehensive and competitive pricing index for all products and services.
- Prepare professional updated presentations that deliver results in closing deals.
- Develop the Presales team to be experts in all the B2B products portfolio.
- Formulate requirements gathering process that is fast and efficient.
- Stay updated on Market trends, solutions, prices, competitors and deliver Market insights reports.
- Improve offer deliver time frame.
Supervisory Responsibilities
- Develop the Presales team to become solution experts in field.
- Ensure team members have clear objectives and KPI's.
- Monitor performance and take corrective action.
- Recruit and Train the presales team.
- Manage the presales unit to ensure achieving the set objectives.
- BSc in Engineering ,Business Administration or relevant
- General Years of Experience : 7 Years
- Related Years of Experience : 3 Years
- Managerial Years of Experience : 3 Years
- PMP
The Company
What We Do
EarthLink Telecommunication started in 2005 as an Internet service provider. Within just a few years, EarthLink has become the largest Internet service provider in Iraq. We serve every city and town in Iraq, as well as several major cities around the world. EarthLink is not just an Internet service provider; we provide ICT solutions, data center services, managed services to business and government organizations in Iraq, and much more.
