Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
Job Title: Data Operation Analyst (Presales)
Location: Mumbai
Experience: - 2-4 years
Job Purpose
- The primary objective of Data Operation Analyst position is to enable product demonstrations and product pitches to ensure there is an agreement on product fitment and use cases serviced.
- This dynamic and customer-centric role demands strong communication skills, technically sound articulation, and ability to establish and sustain customer relationships.
- Successful candidates will have extremely good communication, are efficient in creating presentation decks and proposal documents, and are enthusiastic about products and technology.
Key Responsibilities
- Product Demonstrations:
- Independently conduct product demonstrations appropriate to customer use cases - Solutioning customer use cases and pitching the appropriate product / platform - Explain product features, content capabilities and functions - Support sales on scope documents and pitch decks.
- Act as product owner for assigned product and become single point of contact for all sales related product queries, training needs and support channel where necessary - Become the custodian of presales collaterals necessary to support demonstrations and pitches - Ensure local content on product is updated as per latest product release, relevant to product value proposition and customer use cases identified by GTM - Conduct routine need based sales trainings to identify understanding gaps and address them.
- Act as end-end product owner from operations in the pre-signing phase to facilitate customer experience - Address customer queries, engage with customer in the POC stage, support the end-end trials process.
- Engage with cross functional teams to get product related support in case of any issues / bugs - Share market feedback to appropriate teams on competition and feature competency.
Qualification
- Master's Degree / MBA with engineering/ any other professional courses.
All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
What We Do
For almost 200 years, Dun & Bradstreet has helped clients and partners grow and thrive through the power of data, analytics, and data-driven solutions. Our more than 6,000 employees around the world are dedicated to this unique purpose, and we are guided by important values that make us the established leader in business decisioning data and analytical insights. Our data & insights are valuable at all phases of a business lifecycle and whatever the economic environment.
Why Work With Us
We are at a transformational moment in our company journey, and we’re excited about it. Each day, we are taking steps to transform our culture into one that activates our people’s best work, exploring what needs to change to accelerate creativity and innovation, and challenging ourselves to think differently about how we interact.
Gallery
 (1).png)
