Pre-Sales Solution Architect - Role Description
The Pre-Sales Solution Architect is responsible for supporting the whole Sales cycle. He works in partnership with account directors for the existing customer base and with sales managers for new opportunities and generating downstream revenue. He is a key liaison between the sales and any delivery team at Alight.
Responsibilities
- Solution Architect (SA) will work closely with the Sales/AD to define the commercial strategy on any opportunity.
- SA will develop a deep and broad understanding of Alight standard offering including the technical aspects of the Product Suite underpinning the solution. He will define with the sales/AD the best solution to be proposed to the customer.
- The SA is customer focused, provides responses to customer questions, delivery customer presentations, discusses possible solution with the customers.
- SA can demonstrate our Product Suite (first generic Demo). he is expected to give feedback on the demo systems and the content of the demo scripts depending on customer feedback.
- SA will assist as part of the bid team in answering RFQ’s, RFI’s and RFP’s. He will complete white spaces in the response that has already been filled by Proposal Managers. The SA will guard an overall quality of the bid.
- The SA will participate in vendor presentations typically at the Customer location.
- SA works closely with the Sales Manager to define the commercial pricing strategy for a bid. He will calculate using Alight tool the financial elements related to the offer (TCV, ARR, IYR, costs and margins) and provide these to sales/AD.
Qualifications
Formal education and certification
- Bachelor's degree required with many holding degrees in Computer Science, Software Engineering or related engineering fields.
- Strong knowledge of English language required
Knowledge and Experience
- 8-10+ years professional sales management experience and Consumer Experience/Benefits/Payroll/Cloud firm experience required
- Have a firm holistic understanding of both the operational and scope aspects of the HCM market.
- Exceptional presentation skills at the C-Suite level
- Demonstrates a good overall grasp of all business areas including Business and Product Strategy, Sales and GTM, Pricing, Financials, HR and Legal
- Travel Expectation 0 – 10% of the time (sometimes on short notice) to support meetings with clients
- Experience developing IT and cloud infrastructures based on standard components
- Experience with software engineering, customer experience and design architecture
- Advanced understanding of business analysis techniques and processes
- Ability to work with various departments to facilitate the orderly execution of a proposed project plan
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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What We Do
Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com.