Pre-Sales Engineer

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewWorking for the Presales team whose primary role is to support the wider sales force by providing technical knowledge, demonstration and support to presentation / proposals.
Job Description

The Pre-Sales Engineer plays a critical role in the sales process by providing technical expertise and support to potential customers. This position involves conducting product demonstrations, addressing customer inquiries, and creating technical documentation to facilitate the sales process. The Pre-Sales Engineer collaborates closely with the sales team to understand customer needs and tailor solutions accordingly.

Key Responsibilities:

• Conduct engaging and informative product demonstrations to potential customers, showcasing the features and benefits of the company's solutions.

• Collaborate with the sales team to identify customer requirements and develop tailored solutions that meet their needs.

• Prepare and deliver technical presentations and proposals to customers, highlighting how the company's products can solve their specific challenges.

• Respond to technical inquiries from customers and provide expert guidance on product capabilities and integrations.

• Create and maintain technical documentation, including user guides, installation manuals, and FAQs, to support customer understanding and usage of products.

• Work closely with product management and engineering teams to stay updated on product features, enhancements, and industry trends.

• Assist in the development of sales tools and resources to support the sales team in their efforts.

• Participate in trade shows, conferences, and other events to represent the company and its products.

Basic Requirements

Travel Requirement:

• Willingness to travel worldwide up to 50% of the time for customer meetings, demonstrations, and industry events as needed.

Education:

•  Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field. 

Experience:

• Experience in a pre-sales engineering role or a similar technical support position.

• Experience in conducting product demonstrations and technical presentations.

Technical Skills:

• Strong understanding of the company’s products and services, as well as the competitive landscape.

• Proficiency in relevant technologies like thermal imaging, software, and tools related to the surveillance industry.

• Strong skills in networking

• Familiarity with cloud computing and software development concepts. JCL basic understanding.

Soft Skills:

• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.

• Strong problem-solving skills and the ability to think critically under pressure.

• Ability to work collaboratively in an international team environment and build strong relationships with customers and colleagues Worldwide.

Other Requirements:

• A customer-focused mindset with a passion for technology and helping clients succeed.

Preferred Qualifications:

• Experience in a specific industry relevant to the company’s products (e.g., telecommunications, software development, cybersecurity).

• Knowledge of thermal imaging, border surveillance, and Critical Infrastructure Protection; as well as sales processes and methodologies.

• Certifications related to the industry or specific technologies (e.g., AWS Certified Solutions Architect, Cisco Certified Network Associate).

In return for your expertise, we’ll support you in this new challenge with coaching and development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and bonus schemes.

• Two weeks additional pay per year (holiday bonus).

• 25 days holiday entitlement + bank holidays. 

• Attractive defined contribution pension scheme.

• Employee stock purchase plan.

• Life assurance.

• Enhanced maternity and paternity pay.

• Career development support and wide ranging learning opportunities.

• Employee health and wellbeing support EAP, wellbeing guidance etc.

• Carbon neutral initiatives/goals.

• Corporate social responsibility initiatives including support for volunteering days.

• Well known companies discount scheme.

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Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanYes

CompanyMotorola Solutions UK Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].