People Systems & Operations Analyst

We’re looking for a People Systems & Operations Analyst to join Articulate’s People team. In this role, you’ll help keep our people processes and HR systems running smoothly, making sure we’re set up to attract, support, and retain great talent. You’ll be responsible for managing our people data and HR systems—keeping everything accurate, organized, and working efficiently. From onboarding to offboarding, you’ll play a key role in creating a seamless and positive experience for our employees at every stage of their journey.

What You'll Do:

• HR Systems Management: Serve as the primary technical point of contact for People systems, troubleshooting issues and providing solutions and process corrections.​
• Data Integrity & Auditing: Maintain People systems data integrity by ensuring the accurate and consistent input of data. Perform regular audits and address data concerns. Review data within the HRIS system for accuracy, updating as needed to ensure the system reflects correct data in real-time.​
• Systems Implementations & Integrations: Collaborate with IT and external vendors to implement new HR tech tools and integrate with existing systems. Create file transfers with external third parties.​
• Reporting & Analytics: Design and develop complex reporting and analysis through generated reports from various databases using ad hoc queries and reporting tools to produce meaningful metrics. Generate regular and ad-hoc reports for management and stakeholders.​
• Process Optimization: Continuously evaluate current systems and workflows to identify inefficiencies. Recommend and implement improvements, consolidations, or new tools to enhance the employee and People Team experience.
• Documentation & Knowledge Management: Create and maintain documentation for HR systems, processes, and workflows. Coordinate knowledge management, including assisting with the maintenance of the overall People Team Notion page and the ADP home page, plus developing content related to compensation, people systems, and payroll in both places.​
• Compensation Tool Management: Manage our compensation platform (Pave), including data maintenance, pay band updates, and support for quarterly and annual compensation planning. Help develop a plan to communicate tool capabilities to new hires.
• Process Improvement: Analyze and evaluate current systems and processes and make recommendations for improvement or consolidation, considering the implementation and integration of other platforms.​
• HR Technology Trends: Stay current on trends in HR systems and technologies. Proactively identify new tools or features that can improve workflows, data quality, or employee experience.

What You Should Have:

• 5-8 years of experience in HRIS/people systems, including system configuration, maintenance, and reporting, ideally in a growing SaaS or tech company
• Advanced Microsoft Excel and/or Google sheets skills (pivot tables, VLOOKUP, complex formulas)
• Experience or familiarity with ADP, Pave, Lever and/or Culture Amp
• Knowledge of system security best practices, compliance requirements, and data integrity standards
• Analytical mindset with excellent problem-solving abilities and attention to detail
• Demonstrated ability to lead or support cross-functional projects, manage timelines, and meet deadlines
• Strong collaboration and communication skills; able to partner across teams effectively
• Proactive and goal-oriented with a track record of driving projects independently
• Confident navigating ambiguity and influencing without authority

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]. 

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