People Relations Specialist

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Job Title: People Relations Specialist

Location: Milton Keynes/Chiswick

About the role

*Application deadline EOD Friday 29th November*

As a People Relations Specialist you will provide dedicated support to People Relations, implementing the operational plans that strengthen compliance, improve the people experience and case management, including high quality investigations and ensure consistency of employment related outcomes in the UK as well as supporting the entire team on global initiatives.

This newly formed role will support all businesses in the UK and initiatives globally. Success in the role is largely attributed to subject matter expertise, planning, organising, attention to detail as well as ability to operate as a global team.

BSI operates in a complex multi-jurisdictional environment, where legal requirements and mandated requirements continuously evolve and where we have both individual and collective arrangements in place across the world.

Responsibilities:

• Supports implementation of sustainable operational plans in the UK and where needed globally.
• Schedules regular calendar of interventions for education and skills building.
• As part of the People Relations Team, collaborates with Centres of Excellence (CoEs) to best leverage existing and new training/learning.
• Supports the development and maintenance of a readily accessible suite of core documentation.
• Seeks out opportunities for digitalisation.
• Delivers targets for reducing number of people relations cases, leveraging/operationalising policies, training etc and through the successful implementation of other solutions such as the Early Intervention Framework.
• Supports people relations cases predominantly in the UK, working directly with Investigating Managers utilising end to end infrastructure for case management (people, process/content, data, systems) for robust case management.
• Monitors and analyses case management data to identify themes, recommend and implement agreed areas for improvement.

Key Performance Indicators

• Advises and supports managers on conducting people relations cases as a specialist in this area across the region including accurate note/minute taking, record keeping and updating case management tracker for cases within remit.
• Supports delivery of the local Early Resolution Framework within, appropriate to size and caseload for the BSI location. 
• Supports delivery of agreed people plan initiatives for the region within agreed timescales and quality.
• Supports in maintaining the global People Relations dashboard.
• Helps People Relations team drive reduction in people relations cases.
• In conjunction with the People Relations Partner, development of training material for Investigation Managers, People Team and other stakeholders as required on conduct of people relations processes.
• Identification of key themes and trends through analysis of case management data and implementing improvements to the extent agreed for the role. 

To be successful in the role, you will have:

• Demonstratable experience within a previous People Relations role.
• Good understanding of Employment Law within your region.
• Excellent prioritisation & organisation skills.
• Strong analytical, critical thinking and problem-solving skills.
• Digital mindset - able to use data to support decisions.
• High attention to detail.
• Data analysis / numeracy skills.
• Exceptional stakeholder management skills.
• Excellent communication skills
• Additional language skills desirable.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development including 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. 

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

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Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.