People Operations Manager

WHO WE ARE 🌍

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.

Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.

With 250+ teammates across international offices in Amsterdam, Barcelona, Yerevan, São Paulo, and Austin — Manychat helps businesses across the globe improve their ROI and grow faster.

WHO WE'RE LOOKING FOR 🌟

We’re seeking an organized and proactive People Operations Manager to keep our Yerevan office running smoothly and help create a supportive and engaging environment for our team.

We’d love to work with someone who brings solid experience in facility management, business travels, vendor relationships, and cross-department collaboration. In this role, you’ll take the lead on all of it – shaping the employee experience behind the scenes. Strong organizational, communication, and problem-solving skills are key. And if you bring empathy, proactivity, and attention to detail, you’ll thrive here!

WHAT YOU'LL DO 🚀

• Coordinate key employee lifecycle processes, including pre-boarding, onboarding, and offboarding in the Manychat office in Armenia.
• Act as the primary point of contact between the Manychat legal entity and building management, ensuring seamless communication and alignment.
• Ensure compliance with labor and fire safety regulations by developing safety policies, conducting regular workplace audits, organizing employee training and certifications, and coordinating with local authorities for inspections and updates.
• Manage spend requests in respective areas, ensuring budget compliance and collaborating with the Finance team for approvals.
• Assist with business trip arrangements across Manychat offices, maintaining the internal business trip systems and providing additional support as needed.
• Oversee the rollout, initiate changes if necessary, and support health insurance plans for employees and their families in European offices.
• Coordinate and attend internal events, including organizing team buildings, company events, and team outings.

WHAT YOU'LL BRING 💥

• 2-3 years of relevant experience in facilities and/or people operations management, preferably in a startup environment.
• Proficiency in G-Suite, Zoom, and Slack; knowledge of Notion and Miro is a plus.
• Strong attention to detail, problem-solving skills, and the ability to manage multiple tasks.
• Excellent communication skills and an empathetic, proactive approach.
• Effective negotiation and vendor management skills.
• Strong organizational skills.
• Fluent English is a must.
• Knowledge of Armenian and Spanish is a plus.

WHAT WE OFFER 🤗

Here’s how we care about your growth, well-being, and comfort:

• Professional development budget for relevant conference tickets, training programs, or courses.
• Flexible benefits package to customize your own perks.
• Health insurance including dentistry and medical сheck-ups, and covering prescription medication expenses.
• Free meals and snacks in the office.
• Hybrid format to split your time between the comforts of home and collaborative office spaces.