People Lead (m/f/d)

Company Description

Flink is the leading quick commerce player in Europe. We are on a mission to give people back time: You can order your groceries through our app and we deliver to your doorstep in minutes. We carry 2,500 products with focus on the leading brands in each category. We aim for sustainability by making deliveries on electric bikes and utilizing recyclable packaging. 

Flink launched in February 2021 and already operates in more than 80 cities in Germany, the Netherlands and France. The business generated more than EUR 400m in revenues in 2022 and is operationally profitable. Flink is backed by the world’s most renowned tech investors, including Prosus, Mubadala and Bond and strategic investors like Doordash and REWE. We take great pride in being an inclusive employer that offers equal opportunities, and we celebrate the diversity and multiculturalism of our team. We're growing fast and always pushing ourselves to do better - we play for #1.

As the People Lead (m/f/d) you will lead the country's human resources strategy and operations for the 9000 people in the hubs & 90 people at our Dutch HQ. As a key member of the local leadership team, you will be responsible for driving initiatives that support business objectives, foster a high-performance culture, and ensure compliance with local labor laws. With a focus on our operational business across our 60+ hubs you will oversee all aspects of HR, including talent acquisition, people operations, employee engagement, comp&ben, organizational development, and strategic workforce planning.

Job Description

Strategic Leadership

• Develop and execute People strategies aligned with business goals
• Work closely with the Country Operations leadership team to build an organisation that delivers efficient and reliable service in the hubs
• Act as a trusted advisor to the management team, providing guidance on HR-related matters
• Monitor HR metrics and analytics to assess effectiveness and drive improvements.

Talent Management - with a main focus on our hubs: 

• Oversee end-to-end recruitment, onboarding, retention strategies & succession planning to attract and retain top talent.
• Develop and implement talent development programs, including training, leadership development, and succession planning
• Foster a culture of trust, safety and inclusion

Compliance and Governance

• Ensure compliance with Dutch labor laws and regulations, including health and safety standards.
• Manage employee relations and mediate disputes, ensuring fair and equitable outcomes.
• Work with the employers organisation on CLA matters, such as renewal of T&C’s
• Maintain and update HR policies and procedures to reflect changes in legislation and best practices.

Operational Excellence

• Oversee daily people operations, including payroll 
• Monitor and oversee illness absence, and implement prevention initiatives 
• Oversee compensation and benefits programs, ensuring market competitiveness.

Employee Engagement and Culture

• Based on insights from data; design and implement employee engagement initiatives to enhance employee experience. 
• Champion the right environment for people to deliver great results through our company values and ensure they are embedded across the business

Qualifications

• You have 5 of experience with HR or related field
• Demonstrable experience of managing projects from inception through to completion
• A data driven mindset, with the ability to identify people trends and drive initiatives. 
• Experience in an operational business and in a start-up/scale-up environment will be crucial
• Bring expertise in Human Resources and solid knowledge in employment law 
• Strong communication skills both fluently in English and Dutch
• Your experience in an operational business and in a start-up/scale-up environment is a pre 
• You know how to manage large programs/projects, and thrive in an operational environment 

Additional Information

• An annual Learning budget of €1000 and individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals;
• 26 vacation days + 1 additional day per year of service up to a maximum of 30 days;
• A monthly wellness budget of €40 through yourcampus 
• 10% off your Flink groceries, be the first to test our new products!
• A good pension plan and company lunch;
• Possibility to work abroad for 3 weeks;
• A new and modern office in Amsterdam;
• Not to forget: Friday afternoon drinks and other fun (sports) events!

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.