People & Culture Business Partner - Employer Solutions EMEA

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

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Interested in helping shape transformational People & Culture initiatives?

Join our team

This is not your traditional HR team; we embrace change and have fun re-inventing the future of work. We are as passionate about our team as we are about our business and thrive on thinking out of the box, delivering new solutions, and supporting exceptional team member experiences.

It’s an exciting time to be a member of our global People & Culture (P&C) team at TELUS. We are a team who leads strategies to strengthen the TELUS culture with cutting edge initiatives and programs. We strive for excellence in everything we do and we have an unyielding commitment to inspiring and motivating TELUS team members, retirees, customers, and communities to fulfill our “We Give Where We Live” philosophy. Through our technology innovation, we are creating a stronger and more caring world by enabling remarkable human, social and business outcomes. We believe wholeheartedly that we are all stronger together, and this is foundational to our promise to make the future a little friendlier for everyone.

As a P&C Business Partner Manager supporting Employer Solutions leaders, you play a pivotal role as a trusted advisor, consultant, change agent, and coach. Collaborating closely with leaders, you develop and implement strategies addressing business needs while spearheading the execution of the People Plan. Engaging in daily business conversations, you empower leaders to manage change, cultivate team growth, and foster a highly engaged workplace.

You are resilient, pragmatic, humble, and possess a great sense of humor. Your counsel is equal parts logic, analysis and strategy. You have a natural curiosity and appreciate that failure and vulnerability are healthy ways to learn and grow. Your passion to make a difference directly impacts the success of TELUS and ultimately creates better outcomes for our team members and customers.

Here’s how

• Proactively partner with leaders to identify people issues or organizational design challenges and provide advice and expertise to help develop creative solutions

• Liaise with Centres of Excellence (CoE) to provide timely and constructive feedback to help drive the evolution of business unit programs and solutions

• Foster a continuous improvement mindset, continually looks for opportunities to increase the return of investment (ROI) of people programs and ways to improve the team member experience

• Serve as a trusted advisor to leaders by presenting multiple perspectives and challenging the status quo to expand their capabilities

• Leverage the breadth of your unique experiences and perspective to share insights with your P&C colleagues

• Support the business through integration planning and execution phases related to P&C or recent acquisitions

• Lead complex and large projects from inception to execution, including design, delivery and communication

What you bring

• Regarded as an exceptional communicator and able to influence a broad and diverse range of stakeholders

• Noted for your ability to flex various skill sets, including the ability to think creatively, execute elegantly, and collaborate across many teams, levels and situations.

• Demonstrated ability to identify business problems, breaking them down, designing and executing innovative solutions with attention to small but critical details

• Respected for your track record of successfully managing complex projects simultaneously, balancing design needs with implementation needs

• Expert at guiding leaders to look around corners with data-driven recommendations that improve organizational performance, retention, and the overall team member experience. 

• Enable teams to navigate the future of work, guiding how we undertake transformation initiatives for remote work environments that are reflective of new realities.

• Known for solving complex issues without having all the answers, and navigating ambiguity amidst ongoing, fast-paced change

• Recognized for your learning mindset and ability to understand the business and the challenges by developing and delivering innovative approaches that result in improvements in team engagement, productivity and organizational performance

• Experience navigating employment law and local market regulations

• 7 or more years of experience in a strategic human resources, program or leadership role

• University degree

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.