People Advisor - Consumer Relationships

Posted 5 Days Ago
Be an Early Applicant
2 Locations
Senior level
Fintech • Software • Financial Services
The Role
The People Advisor will support the Consumer Relationships team focusing on enhancing employee engagement through strategic workforce planning, recruitment, talent management, and culture change. The role involves building relationships with business teams to deliver people initiatives and use data-driven insights to inform decision-making and drive performance.
Summary Generated by Built In

End Date

Sunday 23 February 2025

Salary Range

£59,850 - £66,500

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked, Hybrid Working, Job Share, Reduced Hours

Job Description Summary

TITLE: People Advisor - Consumer Relationships
LOCATION: Leeds or Bristol
HOURS: 35 hours, full time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
Consumer Relationships is at the centre of the Group’s growth strategy to deepen our consumer relationships through personalised experience and outstanding customer service. Our people are key to helping us increase the pace and performance of what we deliver for our customers.

Job Description

As part of the Group People and Places function, we’re looking for a People Advisor to join the Consumer Relationships People Partnering team, supporting our colleagues aligned to Mass Affluent and Brands, Marketing and Experience (BMX).

A day in the life of a People Advisor is fast paced and constantly evolving. As an integral part of the team, you’ll be involved in all aspects of the colleague lifecycle, working with our Centres of Excellence and business teams across topics such as strategic workforce planning, recruitment, culture, organisation design, talent management, reward, learning & development, people risk, and more.

As People Partners, we’re passionate about enabling our businesses to deliver more for customers and we’re looking for someone to work alongside us to:

  • Enable our business teams to deliver their goals through driving forward the people agenda at pace and accelerating culture change
  • Use future focused thinking to proactively solve challenges and mitigate people risks
  • Support our people leaders to build high-performing, inclusive teams
  • Use people data and insight to identify key priorities and influence tangible action
  • Land and embed people initiatives, products and policy changes

We’re looking for people with expertise in core HR disciplines who can:

  • Build trusted and honest relationships
  • Apply sound judgement using data and insight to inform decision making and drive change
  • Push the boundaries and constructively challenge
  • Lead key initiatives using people expertise
  • Collaborate with our Centres of Excellence to design and deploy our People propositions and products
  • Ruthlessly prioritise to spend time on the things which make the most impact

About working for us:

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you’d like an adjustment to the recruitment process just let us know

Our ways of working:

The role can be based in Leeds or Bristol.  We support business teams across the UK and some occasional travel will be required.

We work on a hybrid basis with at least 40% of our time spent in the office.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

The Company
HQ: London
60,287 Employees
On-site Workplace

What We Do

Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.

We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs.

The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

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