Summary
Develop and own long term strategy of MSPs book of business.
Focus on partnership, profiling, sales planning, technical onboarding, business development & execution.
Cross Sell & Upsell portfolio.
Drive engagement through developing MSP accounts, whitespace and create Cash Cow Accounts.
Maintain, Grow & Maintain MSP book of business.
Job description
FUNCTIONAL RESPONSIBILITIES AND DUTIES• Analyze MSP market, identify and utilize WSA with support of more experienced colleagues to exceed commitment.
• Meet and exceed monthly set targets for MSP revenue by means of new and existing business generation.
• Pro-actively manage Key MSPs ( Development & Cash Cow MSP Accounts) its entirety, agree MSP KPI’s, partner business and marketing plans which will include monthly and quarterly business reviews.
• Assist newly acquired partners to increase ESET market share by selling the ESET Business solutions through ESET’s MSP program.
• Attend meetings, effectively negotiating and to work closely with partners and their marketing teams to generate new MSP leads.
• Allocation of any existing MSP partner accounts with a focus on cross and upsell initiatives
• Growing your MSP portfolio with new fit for purposes MSP partners
• Build solid working business relationship with MSP partners
• Constant communication with partners to update on product and marketing developments
• Respond to higher levels of product technical queries inditendently
• Maintain accurate new and existing business sales pipeline within the ESET CRM system
• Arrange and provide training for MSP partners on new products releases and systems
• Arrange and issue trials, quotes, web demos, training
• Negotiating pricing and advising resellers on current promotional activity
• Various administration activities in line with running an MSP sales desk
• Achieve monthly and annual revenue and KPIs targets.
• Plan and coordinate the work of colleagues in accordance with superior's instructions, be responsible for the performance of the tasks entrusted to it in accordance with established procedures and processes and prioritize tasks of colleagues in order to meet established objectives and achieve required results.
• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.
REQUIREMENTSEducation:• Degree or equivalent is desirable, preferably in IT or cyber related subject
• GCSE (or equivalent) in Maths & English( high school)
Experience:• Years of work experience: 4
Knowledge:• Good Understanding of MSP portfolio including RMM, PSA & Integrations
Language:• English – B2
Communication:• N/A
Managerial skills:• N/A
Personal characteristics:• Fast thinking and adaptable
• Good self-management, time management and organizational skills
• Ability to multi-task whilst under pressure
• Good negotiation and presentation skills
Benefits
Health & well-being
- Health insurance
- Death in service
- Employee assistance program (EAP)
- Pension
- Perkbox
- Free sight tests and discount on glasses
- Sick pay
- Extra holiday
- Wellbeing Allowance
Family
- Child Birth Allowance
- Marriage Allowance
- Enhanced Parental leave
Office
- Free Parking
- Hot and cold drinks and fruit
- Friday Breakfast
- Christmas PartySummer Party
Other
- Loyalty award
- Employee referral scheme
- Cycle to work
- Tech Scheme
- Christmas Hamper
Primary location
Bournemouth
Additional locations
Time type
Full time
Top Skills
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages.
Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background.
And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it.
Put simply - when technology enables progress, ESET is here to protect it.
ESET - Progress. Protected.
Visit www.eset.com to learn more
