Partner Account Manager - Ecosystems

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The UKI Ecosystems organization at Salesforce partners with Strategic Consulting and Service Partners. The Partner Account Manager (PAM) leads the development of alliances with Salesforce UKI Strategic Partners.

The Regional PAM, reporting into the UKI A&C Ecosystems Organisation, will align to a Strategic partnership portfolio in the UK and Ireland.

Expectations and Tasks

The Regional Partner Account Manager will develop and execute the partnership Go-To-Market (GTM) plan with partners, UK&I sales teams, and key stakeholders. The PAM will collaborate with and support the Salesforce UKI Ecosystems Leadership team to deliver revenue-driving programs and initiatives in their assigned territory. Additionally, the PAM will evangelize Salesforce’s value proposition within the partners and facilitate the partners’ value proposition within Salesforce.

Responsibilities

• Engage with partners and Salesforce stakeholders to develop and execute the GTM plan, including practice development, co-generating demand for Salesforce, and developing industry vertical solutions, leading to successful customer outcomes.

• Guide partners in executing sales plays, service offerings, and solutions within Salesforce industries and with field sales and marketing teams.

• Deliver regional pipeline and revenue tied to partner strategies in close alignment with internal and external stakeholders.

• Execute joint demand generation and marketing plans with virtual teams, including UKI Ecosystems, Partner Sales, Industry & Marketing.

• Drive partner strategies in the UK and Ireland. Identify target accounts and sign off with regional sales and partner leadership. Maintain pipeline and dashboards that communicate program and investment effectiveness.

• Ensure effective internal and external communication of Salesforce's ecosystem strategy and execution results. Conduct regular communication between partners and Salesforce company leaders. Contribute to UKI level quarterly business reviews (QBRs).

• Other duties as assigned.

Work Experience

• Over 5 years’ experience in channel sales or channel management roles, specifically with organisations such as Biztory, the Information Lab

• Experience working with partners in the Tableau partner ecosystem

• Demonstrable and consistent track record of success 

• External industry network and SaaS-based CRM Cloud partner channel sales experience

• Strong tolerance for ambiguity; ability to focus and execute in a fast-paced, changing environment

• Demonstrated analytical, organizational, and project management skills, using relevant information to make timely, critical decisions

• Demonstrable proof of producing measurable results of influenced revenue or channel sales through regional and global partnerships

• Ability to build and maintain positive working relationships while delivering results in a highly complex, matrixed global organization

• Ability to deliver high growth results with partners, with limited resources and budget

• Strong drive and character qualities that match with company core values

• Strong Salesforce reporting and analytical skills

• Understanding of service offering creation, marketing, lead generation and professional services organization key performance indicators.

Education and Qualifications / Skills and Competencies

• As above

Accommodations

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We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.