Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
We are seeking a talented and Strategic Partner Account Manager (PAM) to join our dynamic team in Berlin. Partnership is central in Aircall growth strategy. This role is crucial for driving our partner growth on a key market at Aircall: DACH. As a Strategic PAM, you will manage and develop key strategic partnerships with leading integration providers (such as Hubspot) and channel partners to expand Aircall's market presence and drive revenue growth.
Your leadership & knowledge of the market will help drive the go-to-market strategy, collaborating with Sales, Marketing, and Outbound to ensure smooth execution and sustained growth in the region.
This role is for the Aircall office in Berlin.
Key responsibilities
- As a Strategic Partner Account Manager, you will manage and develop key strategic partnerships with leading integration providers and channel partners to expand Aircall's market presence and drive revenue growth.
- This role requires a blend of strategic thinking, relationship management, and hands-on execution. You will be responsible for nurturing relationships with our partners, identifying new business opportunities, and working closely with cross-functional teams to ensure successful partnership outcomes.
- Partnership Management: Develop and manage relationships with key strategic partners, including software providers and channel partners (e.g., System Integrators, Solution Partners, Digital Consulting firms).
- Business Development: Identify new partnership opportunities and develop strategies to expand Aircall’s market presence in France, Italy and Middle East regions.
- Strategic Planning: Leverage consultative selling techniques to drive sales and achieve monthly quotas.
- Collaboration: Work closely with other GTM teams, and Product Development teams to ensure a cohesive approach to partnership management and to drive joint initiatives.
- Performance Tracking: Monitor and evaluate the performance of partnerships using KPIs and metrics, ensuring alignment with Aircall’s goals and objectives.
- Market Insight: Stay informed about industry trends, competitive landscape, and market opportunities to provide strategic insights and recommendations.
- Event Participation: Represent Aircall at industry events, conferences, and thought leadership forums to enhance brand visibility and partnership opportunities.
Qualifications :
- Master degree
- Native German language, English fluent, Dutch would be a plus.
- Entrepreneurial mindset to establish and grow our presence in a new market, demonstrating autonomy.
- Naturally curious and passionate about learning and adapting to new markets, technologies, and sales strategies.
- A previous experience in the Hubspot, Salesforce or Zendesk ecosystem will be a plus
- Tons of energy, passion, humor, compassion, and enthusiasm.
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
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Top Skills
What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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