At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
As a Clinical Program Specialist for Spring Health, you will assist in coordinating the logistics for training and programming, deliver benefits overviews, ensure quality member experience, assist in data collection and analysis, and assist with meeting with customers to develop training and programming events. This is a part-time position on our team, reporting to the Senior Clinical Program Manager. This is a fully remote position with occasional travel required (generally 2-3 times per year) for team meetings.
For this role, the schedule will be Tuesday, Wednesday and Thursday 9AM - 4PM EST.
What you’ll be doing:
- Assist to coordinate logistics such as creating virtual events platforms, finding clinical providers, ensuring materials(including google slide decks, PowerPoints, digital event flyers, post event surveys and more) are prepared, tracking reporting and evaluation metrics
- Deliver benefits overviews to customers during live events
- Produce clinical training and events, including managing Zoom/other platform needs, assisting with crisis response, managing interactions such as chat/polls, and troubleshooting any technical issues
- Assist to plan and coordinate training and programming
- Communicate and plan events with customers, internal stakeholders and members
- Ensure we are measuring training and program effectiveness
What success looks like in this role:
- Optimize efficiency for meeting customer needs related to Clinical Programming and Training
- Maintain customer satisfaction with trainings/programming as measured by average Kirkpatrick level 1 scores above 4.5 out of 5.0.
What we expect from you:
- Professional interactions with customers and members
- Experience and understanding of event planning including virtual and in person
- Must have strong project management, time management, prioritization, and collaboration skills.
- Must have strong written and verbal communication and program management skills.
- You have complete knowledge of Google Suite, Zoom, and additional events platforms as needed
- Understanding of data tracking and analysis
- You are flexible and able to problem solve on your feet
- General knowledge and understanding of mental health is a plus
- Understanding of Adult Learning needs a plus
- Understanding of SFDC or project management software a plus
The target base salary range for this position is $32.05 - $39.62. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.
Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values
Our privacy policy: https://springhealth.com/privacy-policy/
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
Top Skills
What the Team is Saying
What We Do
Life is stressful enough; finding, scheduling, and accessing diverse and quality mental healthcare shouldn't be. Spring Health equips employers and health insurers across the globe to make mental health accessible and achievable.
We use clinically validated AI technology, called Precision Mental Healthcare, to deliver optimal care — from meditation, coaching, therapy, medication, or a combination of all four — to our members. This technology isn't just for our members, but also for our more than 10,000 Providers to be empowered with data and insights to help members get the care they need faster.
Founded eight years ago to address the urgent global mental health crisis, Spring Health’s grown to cover more than 10 million lives through 450 employers, strategic payer relationships, and 27,000 groups that access the Spring Health through a channel partner.
We support employees at global brands like Microsoft, Target, J.P. Morgan Chase and Delta Airlines to deliver best-in-class outcomes for employees and a net positive ROI for employers. Last year, the company became the first and only company in its category to earn external validation of net savings for customers.
Why Work With Us
Our team is dedicated to revolutionizing mental healthcare. We stand by our values and are advocates for our members and team members. Together, we're building solutions with an intensity and focus that has been needed for decades. If you're a builder, come build the future of mental health with us.
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Spring Health Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Spring Health, 60% of our team members work remotely. If you're in NYC, you have the opportunity to work in the office, but it's not required.
