AI Business Consultant - ServiceNow (m/f/d)
Are you passionate about AI and interested in ServiceNow? Would you like to develop innovative AI-driven solutions and help organizations optimize their processes? Then we have the perfect opportunity for you!
About Plat4mation
Plat4mation is a global ServiceNow partner focused on delivering world-class ServiceNow solutions. We provide customized solutions to help our clients improve their efficiency and productivity through the power of ServiceNow. Our mission is to enable digital transformation and unlock the full potential of ServiceNow and cutting-edge technologies like Generative AI and Agentic AI.
We are looking for an AI Business Consultant who connect business processes with data and platforms to drive transformational value.
What will you do?
As a AI Business Consultant - ServiceNow, you will play a key role in developing and implementing innovative AI-driven solutions within the ServiceNow platform. You will collaborate with our clients to leverage AI technologies and transform their business processes. In addition you will contribute to Plat4mation internal initiatives to enhance our (sales- and delivery capabilities related to) Plat4mation AI offerings. Your goal will be to create intelligent, forward-thinking workflows and drive digitalization.
Your profile is focused on:
- Expertise in AI and process automation – this is a must-havefor this position. You should be familiar with the concepts of AI, Machine Learning, and/or Natural Language Processing (NLP).
- Experience with ServiceNow or similar PaaSplatforms is preferred but not mandatory.
- Preferred: Basic knowledge of Now Assist, Virtual Agent, or other automation tools within ServiceNow.
- A degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
- You are a confident team player who enjoys learning new things and taking on responsibility in a fast-growing environment.
- Preferred: Experience with ServiceNow modules such as ITSM, CSM, HRSD, FSM, S2P, SOM or ITOM – but not essential.
Furthermore, your focus will be on capturing business value:
- Business Process experience, for example Source2Pay/Procure to Pay, Order to Cash, R&D and Product Lifecycle Management, Customer Service Management, Plan to Fulfil, Finance or HR Processes.
- Leverage technological platform expertise to drive business value with AI.
- Identify and refine use-cases for workflow optimization and business process optimization.
- Mapping data flows and maturity across departments
- Translating business objectives into data requirements
What’s in it for you
- Competitive salary
- Bonus based on company performance
- Pension scheme
- Holiday allowance (25 days for a full-time contract)
- Internet, transportation (NS Business Card) and phone allowance
- Modern laptop
- Hybrid Working Model
- Ability to order home office supplies
- A modern, flexible and multicultural workplace at an innovative and global company
- Ambitious and kind colleagues from all over the world
- A challenging position with lots of room to grow
Our culture
Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, diverse hackathons, drinks and inspiring knowledge sessions (check out our Instagram page!).
Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.
About Plat4mation
We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.
Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.
Top Skills
What We Do
Plat4mation is a global pure-play ServiceNow Elite partner that makes work flow. Our solutions and strategic guidance drive digital transformation and boost employee happiness. Hereby empowering people to get work done quickly and efficiently so they can focus on what truly matters in their work.
By utilizing the golden square – People, Process, Platform and Performance, we provide tailored ServiceNow solutions and insights to ensure work flows intelligently across and between organizations. Enabling customers to continually measure and improve performance. After all, technology is only as good as the processes implemented around it, which in turn are only as good as the insights gained from it and the people responsible for them.
Part of our success comes down to our unique company culture. We ensure our employees are happy and fully energized, so they can go the extra mile to deliver the extra smile. We provide them the right challenges and stimulate professional and personal growth. There is always room for good ideas and the doors to our leadership team are wide open. But more importantly, we make sure there is room for fun. We regularly organize Fun4U events to socialize and recharge our batteries. With an Employee Net Promotor Score of >9, we can truly say we are a great place to work.
