Outbound Sales Development Representative

Posted 10 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Junior
Food • Information Technology • Payments • Software • Hospitality
Helping Independent Restaurants Thrive.
The Role
The Outbound Sales Development Representative role involves cold calling, qualifying leads, booking appointments for Account Executives, and managing CRM data to support business growth in the restaurant tech sector.
Summary Generated by Built In

About us:

Here at Tarro, we build products that empower small brick-and-mortar restaurants by liberating them from the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our platform. In turn, empowering them to focus on creating a better customer experience while helping their business thrive.

We obsess over placing our customers first and working backward from there. When our customers succeed, we succeed! To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here!

What we’re looking for:
We are looking for Outbound Sales Development Representatives to join our Sales team, individuals who are thrilled to represent Tarro to prospects and support business growth. We are looking for someone with an upbeat attitude and keeps the team feeling motivated. You will have the opportunity to become the face of one of the fastest-growing restaurant tech companies, building new businesses with restaurant owners.

A successful applicant will be responsible for identifying new qualified sales opportunities and scheduling calls for the Account Executive team, and help close the deal by conducting extensive discovery calls, taking qualification notes, and establishing efficient communication.

What you will be doing:

  • Initial Outreach: Conduct cold calls and handle inbound leads to discover prospects’ needs and pique their interest. Hold intelligent and engaging conversations with prospects over the phone. Educate them about our products and benefits.

  • Qualification: Assess the suitability and level of interest of leads by asking probing questions and evaluating their needs and pain points. Determine if they meet the criteria for a qualified sales opportunity. 

  • Call booking: Book calls for the Account Executives with qualified leads who show genuine interest in our solutions. Take responsibility for following up on cold and warm leads to the further sales process. Achieve or exceed monthly sales quotas and objectives.

  • Data Management and Reporting: Acquire key prospect data from the initial conversation. Maintain accurate records of lead interactions and status updates in the CRM system. Ensure all data is up-to-date and properly categorized. Able to understand and follow the tracking metrics and performance reports. 

  • Collaboration: Collaborate closely with the sales and marketing teams to align on messaging, strategies, and target customer profiles. Provide feedback on lead quality and help refine lead generation processes.

 What you will bring:

  • You are fluent in Chinese Mandarin (native) and able to communicate in English.

  • You have previous experience in a sales position

  • You are familiar with computer operations; experience with Salesforce is preferred.

  • You are persistent and resilient to handle rejection and maintain a positive attitude.

  • You have strong communication and interpersonal skills.

 Good to have:

  • Experience in the SaaS or restaurant tech industry is familiar with client-facing sales.

  • Excellent organizational and time management skills; high-energy, team-first attitude.

  • Ability to be comfortable operating under ambiguity but thriving in an established process, being coachable, flexible, and self-motivated.

  • Fluent Cantonese is a plus

  • Chinese Fuzhouese 福州话 native is a plus.

  • This is a permanent night shift position located in Kuala Lumpur, Malaysia.

If you do not meet all the requirements listed above, which candidates rarely do, don't worry. We still encourage you to apply!

Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

Top Skills

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The Company
HQ: Long Island City, NY
1,300 Employees
Remote Workplace
Year Founded: 2015

What We Do

Tarro was born out of our personal struggles running a take-out restaurant for 10+ years. We know first-hand that small restaurant owners work far too hard to earn razor-thin margins. On top of that, enterprise software vendors offer technology solutions that don’t always work for small restaurants. At Tarro, we use a combination of bits (technology) and atoms (real people) to solve real-world problems facing restaurants.

Today, we’ve helped more than 1,800 restaurant owners increase profits and secure a better future for their families. As we’ve grown, our founding principle has never changed: we aim to help independent restaurant owners realize their dreams.

Tarro has achieved significant growth over the past two years, growing annual re-occurring revenue by almost 4x to $46 million and quadrupling our customer base of mom-and-pop restaurants.

Why Work With Us

If you want to be part of a hyper-growth and profitable technology company–that’s backed by institutional investors - Tarro is the place for you. Based in Long Island City (aka Queens, NY), we seek creative thinkers who are passionate about using technology to solve the biggest problems facing independent restaurant owners.

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