Order Management Manager EMEA

Posted 2 Days Ago
Be an Early Applicant
Ratingen, Nordrhein-Westfalen
Entry level
Energy • Renewable Energy
The Role
As an Order Management Manager, you will ensure top-tier customer service and efficient processing of sales orders using ERP systems. You'll lead a team to meet objectives, foster continuous improvement, and collaborate with international teams, all while maintaining a strong focus on customer satisfaction.
Summary Generated by Built In

Description

Our belief:

  • At SOLPLANET, we are driven by a simple idea: solar for everybody
  • We strive to create the best possible experience for distributors, installers and end users
  • That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly

Who We Are:

  • Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions
  • AISWEI has more than 15 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China
  • With 18 GW of annual production volumes (2023), AISWEI is one of the largest manufacturers of solar string inverters world-wide
  • AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider
  • Our team passionately believe that that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide – every day

How you´ll help us:

As an Order Management Manager, your main key responsibilities

  • Ensure the highest level of customer service resulting in increased productivity and achieving incentive goals.
  • Work as part of the team to process sales orders in ERP accurately and on time in alignment with the fulfilment policy.
  • Manage the team towards meeting annual objectives, holding team members to a high standard of performance identifying and developing talent.
  • Foster a culture of continuous improvement and professional development within the team.
  • Active collaboration with Solplanet International. (Corporate in China)
Requirements

Your background and skills:

  • Bachelor’s degree in supply chain management, Business, Logistics, or a related field.
  • Strong knowledge of supply chain principles, including procurement, inventory management, logistics, and distribution.
  • Demonstrated ability to analyze data and make informed decisions.
  • Excellent communication skills
  • Proven leadership and team management skills.
  • Fluent English, both verbally and in writing. German or Chinese language would be a plus
  • Experience in a PV industry sales environment an advantage
  • A distinct customer satisfaction focus
  • Ability to prioritize and problem solving
  • The ability to multitask, work in a fast-paced environment.
  •  

Your attributes:

  • Self-motivated and performance driven
  • Can-do attitude and hands-on mindset
  • Proactive, dynamic, solution and customer oriented
Benefits

What we offer:

  • Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment
  • Assisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise
  • Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry

By submitting your application, you declare your agreement to saving your application data at Aiswei B.V, and that such data may be used for internal purposes in the context of the upcoming application process. If there is no employment, the data will be deleted after six months. The application data are treated confidentially in accordance with the provisions of the Federal Data Protection Act and are not passed on to third parties. You can revoke your consent at any time, either by email or in writing by mail.

The Company
HQ: Huangpu District, Shanghai
104 Employees
On-site Workplace

What We Do

At Solplanet we are driven by a simple idea: Solar for Everybody. We are a brand of AISWEI, with solid experience manufacturing solar products since 2009. Our PV inverters, EV chargers, and smart monitoring solutions are easy-to-install, reliable, and user-friendly.

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