Description
Come join a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving our customers organizations. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking a Services Partner Enablement Administrator (M/W/D) to join our team. This is a Hybrid opportunity based out of Langenfeld, Germany.
Job Summary
We are looking for an individual who is highly collaborative, initiative-taking, and who possesses a strategic mindset as well as strong attention to technical and end user experience detail. Experience working with cross-functional stakeholders to drive transformation through technology and process adoption is foundational to this role's success. This critical role significantly impacts the success of partners' ability to collaborate with the organization. You will need to be a dynamic individual that is both curious and responsive to the significant changes occurring within the organization. The ideal candidate is an organized self-starter with an understanding of technical learning and/or a background in a technical industry, combined with excellent project management, implementation, and communication skills.
Duties and Responsibilities
- Lead the design and delivery of materials to accelerate the partner onboarding process ensuring
our global partners assimilate, effectively understand Imprivata solutions, and contribute within
their new partnership as quickly and effectively as possible. - Work with International Channel Sales and Business Development to create a partner model for
onboarding. - Independently manage multiple workstreams and priorities simultaneously, including prioritization,
timeline, risks, execution, communication, and conflict management. - Monitor project quality gates and measurement models for partner success and requirements.
- Working closely with department managers, analyzing partner needs, including learning
approaches and curricula. - In collaboration with department managers and SMEs, inventory current content and perform gap
analyses to improve the quality and effectiveness of onboarding content. - Monitor and provide initiative-taking communication and risk mitigation for multiple projects and
priorities. - Collaborate with key internal stakeholders to ensure accurate and effective content.
- Provide content and curriculum feedback through assessment metrics with course developers to
ensure content quality improves iteratively. - Gather feedback from new partners, mentors, and managers to continuously improve the
onboarding program. - Travel up to 40%
- Additional duties as assigned and required
Required Qualifications
- 4-5 years related experience with a bachelor's degree or related international educational
experience; services implementations, project management, preferably in sales enablement related fields. - Ability to use industry and internal best practices and knowledge to improve processes and
resolve complex problems, or problems where current processes or precedents may not exist. - Experience in a fast-paced, multinational technology company.
- Familiarity with privacy, security, and cloud computing concepts a plus
- Expertise in Microsoft office tools (Excel, Word, PowerPoint, Visio)
- Experience with Salesforce a plus.
- Excellent communication skills include presenting, editing, and writing, accuracy and attention to
detail required, and a desire to coach others. - Strong organization, planning, problem resolution, and influencing skills.
- Ability to connect with people and build effective work relationships.
- Must have experience in developing work plans and project scopes.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-SF1
Top Skills
What We Do
For over 20 years, we’ve been redefining how life- and mission-critical industries enable, control, and monitor digital identities to deliver fast access, improve security, and ensure compliance. Customer success is our DNA, which is why we’re trusted by the most prominent healthcare and enterprise organizations in 45 countries.
Why Work With Us
Our teams are encouraged to exchange ideas, and as a community, we’re strongest when everyone is heard. We’re building a global community that is united by our commitment to our customers, company values, and philanthropic outlook with a sense of community.
Gallery
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Imprivata Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.