Operations Supervisor - Rochester

Posted 7 Days Ago
Be an Early Applicant
Rochester, NY
20-22 Annually
Junior
Information Technology
The Role
The Operations Supervisor will assist the Operations Manager in overseeing day-to-day market operations, focusing on both manual and administrative tasks. Responsibilities include hands-on labor, equipment inspections, customer service, staff management, and ensuring compliance with operational procedures.
Summary Generated by Built In

Company Overview

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable.  We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. 

Shift:

  • Wednesday-Sunday - 2P-10P

Company Overview:

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable.  We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!


Responsibilities:

  • Support the Operations Manager with the day-to-day responsibilities in the market 
  • 60-80% of your time will be hands-on, manual work to include:
    • Direct labor and warehouse organization 
    • Hand-count assets and compliance audits 
    • Perform routine inspection and maintenance of vehicles
    • Respond to on-demand and in the field customer service requests
    • Redistribute scooters around Veo’s service areas
    • Identify, document and recover scooters requiring in-shop repair
    • Ad-hoc field tasks and other tasks as required
  • 20-40% of your time will consist of a variety of administrative work to include:
    • Support Operations Manager with hiring, training, scheduling staff 
    • Employee productivity tracking
    • SOP follow-up
    • Assist Operations Manager with other projects as needed


Qualifications & Skills:

  • Basic mechanical and technical aptitude
  • 1 year of leadership or supervisory experience 
  • A valid driver's license
  • Ability to lift up to 60 lbs and be on your feet for the entirety of a shift 
  • Knowledge of the local geography and street layout 
  • Clear, effective communication 
  • Eligible to work in the United States


Perks:

  • Opportunity to work in a fast-paced, early stage technology company
  • VeoRide credits
  • Medical/dental/vision coverage 

Below is the expected salary range for this position. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and candidate qualifications.

Pay Range

$20$22 USD

The Company
HQ: Santa Monica, CA
138 Employees
On-site Workplace
Year Founded: 2017

What We Do

Veo is on a mission to end car dependency by making clean transportation accessible to all. We have provided millions of shared bike and scooter rides in 40+ cities and universities across North America and counting.

Veo operates from a set of values that distinguish us in the industry. We are grounded in financial responsibility: Veo partnered with select cities to achieve profitability before scaling. Our in-house design and manufacturing process enables us to constantly innovate and provide cities with the next generation of shared electric bikes and scooters. We develop collaborative, long-term partnerships with cities and universities so we can work together toward a sustainable, safe, and equitable transportation future.

Learn more: https://www.veoride.com/
Support: +1 855 VEO-2256 | [email protected]

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