Senior Manager, Technology - Associate Experience Technology: Risk & Controls

Posted 4 Hours Ago
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4 Locations
176K-240K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
As a Senior Manager in Technology at Capital One, you'll manage IT risk and compliance projects, lead cross-functional teams, ensure compliance with technology risk protocols, and recommend process improvements to enhance security and efficiency. You will oversee project timelines, deliverables, and governance to mitigate technology risks effectively.
Summary Generated by Built In

Senior Manager, Technology - Associate Experience Technology: Risk & Controls
Are you a seasoned IT project manager, with full Software Delivery Lifecycle (SDLC) expertise, and experience in risk and compliance? As an IT Sr. Manager in Capital One's Associate Experience Technology (AXT) Risk & Controls (R&C) team, you will apply your project management and analytical skills to high profile Technology Risk Management projects. You will lead initiatives across the enterprise to develop and implement cutting edge Tech Risk solutions to ensure Capital One's continued stability and success. You will work with business and technology partners for new innovations, process improvements, or operations.
The ideal candidate will lead through project design, development and delivery, ensuring adherence to defined Software Development Life Cycle. As a leader, you will recommend changes to people / process / technology to ensure technology risk is mitigated and managed appropriately. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company and an exciting place to work!
Primary Responsibilities:

  • Gather and analyze business requirements - work with business partners and other groups to identify technical and functional needs of the Technology Project/Program
  • Design and document technology risk processes
  • Coordinate and liaise between developers / engineers, customer / stakeholders, across multiple organizations such as Operational Risk Management, Enterprise Risk Management, Compliance, Business Risk Offices, Operational Risk Sub-Steward organizations, Information Technology, Basel Program, Internal Audit, Regulator Relations , etc.
  • Manage project timelines and deliverables
  • Identify areas of risk and recommend the appropriate control mitigation strategies
  • Ensure that IT projects are delivered on time and within budget
  • Control Governance - Ensure Technology controls are operating effectively and as designed/intended, to mitigate Technology risk. Own operational oversight adhering to appropriate policies/standards and provide risk consulting for assigned controls portfolio. Provide consultation and oversight on control design, perform effective challenges on control design, and help maintain effective controls for both internal and external testing. In the event there is a potential issue noted with any control, be responsible for providing consultation and effective challenge, and be accountable for remediation plan and issue closure.


Basic Qualifications:

  • Bachelors Degree or military experience
  • At least 5 years of experience in Managing medium to large IT projects
  • At least 5 years of experience in Project Management
  • At least 5 years of experience in IT development or support


Preferred Qualifications:

  • Bachelors Degree in Science, Engineering or Computers
  • 3+ years of Risk Management Experience
  • 3+ years of Information Security (application security, network security, cyber security, data protection), Information Technology (operations, software delivery, access management, microservices), and/or Information Systems Risk Management / Auditing experience
  • 3+ years of Business Systems Analysis (BSA) or Systems Integration (SI) experience
  • 1+ year of experience working with Big4 audit firms
  • 1+ year of experience working with Sarbanes Oxley regulations
  • PMP Certification or Masters Certificate of Project Management (CPM)
  • AWS Certified Cloud Practitioner certification
  • CISA, CRISK, CISM, CISSP certifications


At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York, NY: $210,500 - $240,300 for Sr. Manager, Technology
McLean, VA: $193,000 - $220,300 for Sr. Manager, Technology
Plano, TX: $175,500 - $200,300 for Sr. Manager, Technology
Richmond, VA: $175,500 - $200,300 for Sr. Manager, Technology
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
The Company
HQ: McLean, VA
55,000 Employees
Hybrid Workplace
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Capital One Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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HQMcLean, VA
Atlanta, GA
Bengaluru, Karnataka
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Boston, MA
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Chicago, IL
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London, GB
Mexico City, MX
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New York, NY
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Nottingham, GB
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Philadelphia, PA
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Plano, TX
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Richmond, VA
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San Francisco, CA
Toronto, ON
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