Operations Quality Assurance Senior Specialist (Chuyên viên Cấp cao Quản lý Chất lượng Giao dịch Bảo hiểm)
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Responsibilities:
• Ensure the timeliness and Auality Assurance Reviews according to the Operation Quality Assurance plan
(Đảm bảo thời gian và chất lượng của các cuộc Rà Soát Chất lượng giao dịch bảo hiểm theo kế hoạch).
• Effectively coordinate with relevant departments to ensure the findings are closed timely;
(Phối hợp hiệu quả với các phòng/ban khác trong Khối Vận hành/ Công ty đảm bảo các phát hiện được đóng đúng thời gian).
• Conduct the ad-hoc review/analysis to address Management’s concern on the risk of the Operations division/ Company ;
(Triển khai rà soát/phân tích ngoài chuyên đề để giải quyết lo ngại của Ban Lãnh Đạo về các rủi ro của khối Vận hành/ Công ty).
• Support to build and equip employees with necessary knowledge and skills to meet the the requirement.
(Hỗ trợ xây dựng và trang bị kiến thức, kỹ năng cần thiết cho nhân viên để đáp ứng các nghiệp vụ yêu cầu)
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
What We Do
In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region.
Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets.
We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information
Prudential plc: https://www.prudentialplc.com/
Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation
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