R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
Essential Duties and Responsibilities:
- Manage people managers at Senior -OPS level, Span Control 150-200.
- Daily/Weekly/Monthly SLA Performance Management of multiple sites.
- Calibrate with India/US/PH Partners, RCA & prepping POA.
- Communicating expectation clearly and setting a timeline for achieving goals.
- Assigning responsibilities. Accountable for actions and decisions.
- Developing frontline managers, Weekly, Monthly reviews with internal and external counterparts.
- Managing Business updates and publishing required dashboards.
Qualifications
- Graduate in Any Stream
- 2-5 years as Deputy Manager/OPS Manager.
- Experience in Scheduling, Eligibility and Benefits, Authorization verification and creation.
- Eligibility and front-end experience.
- Experience of transitioning multiple sites, on-site/off site.
- High organizational skills
Skill Set
- Strategic thinking and planning skills
- Excellent analytical and communication skills
- Excellent MS Office Skills
- Logical decisions as part of efficient problem-solving in their role
- Interpersonal Skills and Emotional intelligence
- Interpersonal skills: learning and growth, teamwork, establishing trust, and cognitive agility.
- Ability to work with cross functional teams and be able to communicate with people at all levels.
- Must be responsible, knowledgeable, convincing, and able to adapt to change.
- Self-Driven, People person and result oriented.
- Flexible towards shift and location.
- Other duties as outlined by leadership.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers
R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
