Operations Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Hours: 7:00am – 4:30pm + OT as needed

Compensation: Up to $120k (commensurate with experience) + 10% annual target bonus.

Why Ingram Micro? We offer world class benefits and 401K beginning on 

day 1 of employment, including:

• Medical, Dental, and Vision 

• 401K Matching 

• Vacation Time, Sick Days, and Holiday Pay

• Work Life Balance 

• Paid Parental Leave 

• Tuition Reimbursement

• Bonus Opportunities 

• HSA and FSA 

• Life Insurance 

• Short and Long-Term Disability 

• Employee Resource Groups

• Employee Referral Bonuses

Job Summary: Ingram Micro is #hiringnow for a Warehouse Operations Manager to join our team in Fort Worth. The ideal candidate will be driven, self-motivated, and eager to grow within our organization. This role is crucial in overseeing inbound and outbound operations, ensuring that all processes run smoothly, efficiently, and safely. The successful candidate will have a strong sense of urgency, excel in time management, and be proficient in warehouse management systems (WMS) and warehouse automation technologies.

Key Responsibilities:

• Inbound and Outbound Management: Oversee all aspects of inbound and outbound operations, ensuring timely and accurate processing of shipments.

• Warehouse Management Systems (WMS): Learn and master the WMS, including reading, understanding, and responding to system messages and flags.

• Operational Excellence: Drive lean initiatives and continuous improvement efforts to optimize warehouse operations.

• Safety and Quality: Maintain a strong focus on safety, quality, and efficiency, ensuring compliance with all relevant standards and regulations.

• Data and Root Cause Analysis: Utilize data to conduct root cause analysis, identify issues, and implement solutions to improve operational performance.

• Leadership: Demonstrate servant leadership, fostering a positive and productive work environment. Teach and mentor team members in problem-solving and operational excellence.

• Time Management: Efficiently manage deadlines and ensure tasks are completed on time, with a focus on SIFOT (Safety, Quality, In-Full, On-Time), cost management, and BLA (Budget, Labor, and Assets).

• Reporting: Prepare and deliver presentations and reports to executive leadership, providing insights into operational performance and areas for improvement.

Skills and Qualifications:

• Servant Leadership: Proven experience leading teams with a focus on serving and developing others.

• Time Management: Strong ability to manage multiple tasks and deadlines effectively.

• Operational Excellence: Lean certifications are preferred, with a demonstrated commitment to continuous improvement.

• Data Analysis: Proficient in analyzing data to drive decision-making and process improvements.

• Root Cause Analysis: Expertise in identifying and resolving root causes of operational issues.

• MS Office Suite: Proficient in MS Excel, with experience in using it for data analysis and reporting.

• Problem Solving: Strong problem-solving skills, with the ability to teach and mentor team members in effective resolution techniques.

• Presentation Skills: Ability to present complex information clearly and effectively, including executive-level report-outs.

Education:

• HS Diploma required. Bachelor’s degree in a relevant field preferred. However, candidates with equivalent relevant work experience will be considered.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

The typical base pay range for this role across the U.S. is USD $80,400.00 - $136,700.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.