Operations Manager, FC

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Job Summary

Under general supervision, the Operations Manager, FC is responsible for providing strategic and operational leadership and oversight for a high volume 3PL-operated order fulfillment center. This position will provide on-site Interstate Batteries (IB) direction and oversight for the 3PL team. This job will ensure effective and efficient incoming purchases, inventory management, pick/pack operations, outbound transportation, and reverse logistics.

Key Responsibilities

• Accountable for monitoring overall financial performance of the 3PL costs compared to budget and working with the 3PL as needed to implement cost improvement projects.

• Be the on-site Interstate Batteries representative and engage with the 3PL management team on daily progress.

• Develops and maintains inventory strategies that ensure the accuracy and availability of product.

• Utilizes process improvement and a results-oriented approach to continually improve operational efficiencies that support the successful execution of Company strategic objectives.

• Regularly audits processes and procedures for maintaining high standards of operations to meet expectations and quality standards.

• Ensures key metric reporting is in place and provide root cause analysis and continuous improvement solutions.

• Subject Area Expert for Warehouse Management Systems, ensuring that all WMS interfaces are functioning properly.

• Liaisons with distributor contacts for the distributors being supported by the facility to ensure service levels and overall FC order delivery experience is outrageously dependable

• Reconcile/approve 3PL invoices

• Ensures that the Company’s physical assets (building, equipment, inventory, etc.) are properly controlled, maintained, protected and utilized. Oversees the needs for inspecting, maintaining, and managing warehouse equipment.

• Manage, in conjunction with the 3PL, the annual physical inventory and related audit in partnership with the 3PL operations

• Provide support where necessary to ensure quality and accuracy of work performed

• Assist Regional Operation leaders in getting FCs up and running in other locations.

Qualifications

• Bachelor’s Degree in Engineering/Supply Chain Management/General Business or comparable work experience

• 7+ years of experience in Distribution Center Operations

• Working knowledge of carrier operations, shipment routing, and distribution methods.

• Preferred prior experience with WMS

• Problem Solving and analytical capabilities

• Excellent interpersonal & communication skills

• Intermediate knowledge with Microsoft Office Programs (an emphasis with Excel skills that involve data management, creating visual representations of data, and filtering information for business purposes)”

• Lean Six Sigma Certification Desired

• Superior leadership, coaching, management, motivation, and teamwork skills.

• Strong organization and time management skills; able to work under pressure.

• Strong computer skills

Scope Data

• Process flow responsibility for the planned annual number of units for the assigned warehouse

• Management of IB warehouse Team Members

• Oversees volume/labor planning in a high volume fast paced environment

• Ensures compliance to all IT/system requirements in support of the FC

Work Environment

• Ability to sustain posture in a seated position for prolonged periods of time.

• Regularly required to use hands to grasp or handle, talk and hear, stand and walk.

• Specific vision abilities include close vision, depth perception and ability to adjust focus.

• Ability to occasionally lift and/or move 50+ lbs.

• May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.

• Prolonged use of personal computer & telephone.

• Ability to operate a motor vehicle.

• Capability to consistently navigate and walk in a warehouse setting for an extended duration

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.