Operations Analyst (International Voice) (C-ST) - Remote - Bangalore only

Posted 10 Days Ago
Be an Early Applicant
Hiring Remotely in Bangalore, Bengaluru Urban, Karnataka
Remote
Junior
Information Technology
The Role
The Operations Analyst verifies applicants' employment and education backgrounds through web searches, calls, and emails, while maintaining data integrity and following quality guidelines.
Summary Generated by Built In

About The Role: 
The primary responsibility for the position is to verify the employment and education background of the applicants who apply for the jobs with our clients in Canada. 
This Is What You’ll Do: 
 

  •    Search the web to find the listings for universities, colleges and companies. 
  • Initiate verification calls to verify the credentials of the applicants. 
  • Send written verification requests and faxes for verifications as per the policies of the institutions/organizations. 
  • Contacts the Applicants, Clients through Phone/Emails. 
  • Able to process Complex Tasks. 
  • Enter appropriate verified data into the system and generate a report. 
  • Follow quality guidelines and also achieve the targets set by the Team Leader. 
  • Also follow the IT Policy and Data Security guidelines. 
  • Mentors new joiner and Quality check 
  • Contact Client Applicants through Email/ Phone

This is What We’re Looking For
HSC / Diploma (10+3) / Graduate

Ability to comprehend & articulate.
Willingness to work in night shifts, rotational hours.
Minimum 6 months of experience in an International BPO/KPO is a must. 
Applicants have to be located in Bangalore. 

**This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.  It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.
 

Top Skills

Data Entry
Email Communication
Phone Communication
Web Search
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The Company
HQ: Atlanta, GA
3,712 Employees
On-site Workplace
Year Founded: 2003

What We Do

First Advantage delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance.

With offices in 26 locations and a staff of 4,000+ employees, First Advantage leverages leading technology and the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or tenant background check solutions that enable fast and reliable decision making, we’re your First Advantage.

For more detailed information on First Advantage products and services, visit fadv.com.

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