Omni Brand Webmaster

Company Description

Sundance… A Place. An Idea. Celebrating and Enriching the Human Experience.

Sundance was founded in 1969 by Robert Redford when he purchased land at the base of beautiful 12,000-foot Mount Timpanogos in Utah's Wasatch Mountains. This pristine place became the Sundance Village, and at the base of the Village was a tiny store. Guests would frequently write letters to the store requesting special items they had seen while visiting Sundance, and thus the idea for Sundance Catalog was born.

It started small. Robert Redford called together a few of his colleagues to discuss starting a mail-order catalog to fill these requests and to make Sundance's unique items available to a wider audience. The first edition of Sundance Catalog was mailed in 1989, and since that first catalog, it remains the Sundance vision to share "the kinds of things that we have been privileged to collect, many of them handcrafted exclusively for Sundance."​

As Sundance has grown, we have remained rooted in the richness and diversity of the American experience. When you purchase something from Sundance, we appreciate the fact that the prime reason is enjoyment for yourself. But you are also supporting American craftspeople and efforts to enhance and preserve the artistic spirit.

Beginning with the first catalog mailed in 1989, Robert Redford has penned a special message that appears on the inside front cover of every edition. And, in the words of Robert Redford, "To us, Sundance is and always will be a dream. What you see, smell, taste and feel here is a dream being carefully nurtured. It is an area whose pledge is to people. What we offer in the form of art and culture, spirit and service, is homegrown and available to all."

Job Description

Job Summary:

The Omni Brand Webmaster is responsible for the management, maintenance, and optimization of the company's website and digital platforms to ensure optimal performance, user experience, and brand consistency. The Webmaster will work closely with marketing, design, and IT teams to implement new features, troubleshoot issues, and ensure that the website aligns with Omni's strategic goals.

Key Responsibilities:

Website Management:

• Oversee the development, design, and maintenance of the company’s website, ensuring it aligns with the Omni brand’s standards and objectives.
• Monitor website performance, conduct troubleshooting, and ensure optimal speed, usability, and security.
• Regularly update website content, ensuring it is accurate, engaging, and aligned with marketing campaigns.

Technical Support:

• Work with IT and development teams to resolve any technical issues, such as downtime, broken links, or malfunctions.
• Implement necessary software updates, plugins, and integrations.

SEO and Analytics:

• Implement SEO best practices to ensure the website ranks highly on search engines.
• Monitor website analytics (Google Analytics, etc.) to understand user behavior and identify opportunities for improvement.
• Create reports on web traffic, user interaction, and other key performance metrics.

Design & User Experience:

• Collaborate with designers to enhance website aesthetics and functionality.
• Ensure the website provides a seamless and intuitive user experience (UX), from desktop to mobile.

Content Updates:

• Update website content, including blogs, product pages, and landing pages, in coordination with the marketing and content teams.
• Optimize images and media files for web use to ensure fast loading times.

E-Commerce (if applicable):

• Oversee e-commerce functionality, ensuring a smooth online shopping experience, including product pages, checkout, and payment processing.
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• Management and deployment of targeted email campaigns and outcome reporting. 

Collaboration & Communication:

• Collaborate with marketing, content, design, and product teams to ensure that website content and features support brand initiatives.
• Communicate regularly with stakeholders to ensure alignment on website goals and timelines.

Qualifications

Skills & Qualifications:

Technical Skills:

• Strong understanding of web development languages (HTML, CSS, JavaScript, PHP, etc.).
• Experience with content management systems (CMS) such as WordPress, Shopify, or custom platforms.
• Proficiency with web analytics tools (e.g., Google Analytics) and SEO tools (e.g., SEMrush, Ahrefs).

Design Knowledge:

• Experience in UX/UI design principles.
• Familiarity with design tools (e.g., Adobe Creative Suite, Figma, Sketch).

Problem Solving:

• Strong troubleshooting skills to identify and resolve website issues promptly.

Project Management:

• Ability to manage multiple projects simultaneously and work under deadlines.
• Experience in collaborating with cross-functional teams.

Additional Information

Education & Experience:

• Bachelor’s degree in Web Development, Computer Science, Digital Marketing, or a related field.
• 3+ years of experience in web development, website management, or related roles.
• Proven experience with e-commerce websites (if relevant).

Preferred Qualifications:

• Familiarity with omni-channel marketing strategies.
• Experience with digital marketing tools and campaigns.
• Knowledge of accessibility and WCAG compliance.

Working Conditions:

• Full-time position.
• Remote work or on-site based on company policies.
• Occasional overtime may be required during major website updates or launches.

Sundance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

All applicants have rights under Federal Employment Laws, including Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA).