Office Manager

WHO WE ARE

Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices — located in the fastest growing cities in the US — are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. 

Job Summary

The Office Manager is an integral member of our Firm Support Services team, providing on the ground support in our local office, and coordinating the work-flow process of the logistics team. This individual is required to make independent decisions in prioritizing requests and assigning duties to other Logistics personnel, and effectively manage through stressful situations. He or she is responsible for staffing office support needs, leading and developing his or her team, and providing coaching, training, and feedback as needed. This individual always presents a professional appearance and demeanor, and represents the firm’s mission, vision, and values appropriately, making our employees and our visitors feel welcome, and providing support and cross-training as needed.

Essential Functions

• Plan, direct and coordinate support services for the office

• Directly supervise logistics personnel, serving as their mentor and coach. Help identify opportunities for staff development and cross-training

• Goal setting and annual review process, including performance management and development of local logistic personnel

• Plan and coordinate internal office events and community engagement in conjunction with leadership

• Serve as the main point of contact for all building maintenance and facilities requests, facilities support and service calls

• Maintain an updated record of invoices from external partners and track regular and ad-hoc facility expenses

• Manage vendor relationships, and make recommendations to leadership regarding options and cost saving initiatives

• Coordinate various facility-related and custodial- related functions in the local office

  • Set up and break down/clean-up of conference or meeting rooms

  • Submit catering orders for meetings or training sessions

  • Assist with vendor contact and coordination of services

  • Assist with other hospitality requests as needed, and recommend ways to improve processes

• Maintain a safe, functional, and productive work environment, and ensure the physical appearance of the office meets company standards

• Coordinates and ensure security and emergency preparedness procedures are implemented properly

• Communicates workplace safety precautions to employees

• Assist in the onboarding process for new hires and the offboarding process for employees leaving the firm

• Maintain office equipment, such as printers, projectors, etc., and/or identify the need for any repairs

• Check rooms and furniture to identify needs for repairs or renovations

• Additional duties as required

Qualifications

• Bachelors or Associate’s degree preferred or equivalent experience in a Professional Services’ firm

• Minimum 5+ years of executive administrative experience working in a professional services firm or office setting

• Proven experience in managing or supervising administrative personnel

• Knowledge of office manager responsibilities, systems, and procedures

• Ability to work alone and/or unsupervised

• Ability to work overtime as needed and/or on a seasonal basis (weekday evenings and weekends)

• Must be honest and ethical and maintain confidentiality when necessary

• Must be reliable, responsible, dependable, and fulfill obligations

• Willingness to lead, take charge, and offer opinions and direction

• Strong attention to detail and problem-solving skills

• Flexibility and adaptability required

• Ability to build relationships with all levels of employees

• A commitment to quality, continuous improvement, and teamwork

• Ability to multitask and prioritize

• Excellent written and verbal communication skills

• Excellent computer skills, including proficiency in Microsoft Office (MS Word, MS Excel, and MS Outlook in particular)

#LI-EG1

WHY YOU SHOULD JOIN US

We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater.
That's right – all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: 
•    generous time away and paid firm holidays, including the week between Christmas and New Year’s
•    flexible work schedules
•    16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid  and caregiver leave (once eligible) 
•    first-class health and wellness benefits, including wellness coaching and mental health counseling
•    one-on-one professional coaching
•    Leadership and career development programs
•    access to Beyond:  a one-of-a kind program with experiences that help you expand your life, personally and professionally

NOTICE TO 3RD PARTY RECRUITERS
Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.
 

ADA REQUIREMENTS
The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements
While performing the duties of this job, the employee is:
•    Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone
•    Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Cognitive/Mental Requirements
While performing the duties of this job, the employee is regularly required to:
•    Use written and oral communication skills. 
•    Read and interpret data, information, and documents. 
•    Observe and interpret situations. 
•    Work under deadlines with frequent interruptions; and
•    Interact with internal and external customers and others in the course of work.