The Office Manager is a key player for our client, responsible for various tasks that keep our office running smoothly and our team supported. This role is a blend of HR duties, administrative tasks, sales support, and training coordination. It requires someone who's super organized, a great communicator, and a real team player.
Essential Duties and Responsibilities:
- HR and Onboarding: Manage the hiring process, from reviewing applications to onboarding new employees. This includes background checks, paperwork, software setup, and coordinating initial training.
- Office Management: Keep the office organized and efficient. Handle office supplies, equipment, and coordinate IT or printer services.
- Sales and Marketing Support: Assist with sales tasks like invoicing and collections, and support marketing efforts by managing email blasts and online leads.
- Training and Performance Management: Help with employee training and assist in the performance review process.
- Other Responsibilities: Communicate with insurance companies, schedule appointments for the owner, manage inventory, and prepare reports
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree a plus.
- Experience in office management, HR, or a related field.
- Excellent organizational, communication, and interpersonal skills.
- Proficiency in Microsoft Office Suite and relevant software.
- Ability to multitask, prioritize, and work independently.
- Knowledge of the pest control industry is a plus.
What We Do
Cogent Analytics is a business management consulting firm committed to serving privately held businesses in the US. Founded in 2014, we've grown from a small team of six to a thriving organization of over 220 dedicated professionals serving Main Street businesses across 36 U.S. states.
Our mission is to improve the lives of business owners by providing honest and effective business consulting services. We believe that small to mid-sized businesses are the backbone of our economy and the lifeblood of their communities. Our people-centric approach focuses on the individuals behind the businesses and the communities they serve.
At Cogent Analytics, we're more than just a business - we're a family that acts like a business from time to time. We invest heavily in our team, fostering a culture of support, growth, and recognition. We're proud of our A+ Rating with the Better Business Bureau, client testimonials, and lifecycle relationships that are testaments to our ethical business practices.
Join us as we continue to champion the cause of the entrepreneur, helping businesses overcome challenges, achieve their full potential, and contribute to the strength and vibrancy of our communities.
At Cogent, your business is our business — let's build something together.
Website: www.cogentanalytics.com
Email: [email protected]
Phone: (336) 665-8154
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