OAS Field Engineer I-III

Job Title

OAS Field Engineer I-III

Job Category

Product Support

Job Description

What starts with YOU, moves the world!

Put a LIFT in your career with Hyster-Yale Materials Handling, (HYMH) a world-class manufacturer of industrial lift trucks. We have an outstanding opportunity for an exceptional and talented Field Engineer I-III, (Emerging Technologies) based at our Greenville, NC location.

Who you are:

• A highly motivated team player that will have a positive impact on the Emerging Technology team.
• You enjoy a job that enables you to travel during the week.
• Well organized, process oriented, and milestone driven.
• You are a professional and confident with a high level of customer service skills.
• One who possesses strong aptitude for Emerging Technology implementation.

What you will do:

• Provide support to ensure customer and internal department satisfaction for Emerging Technology products.
• Commission Emerging Technology systems and vehicles, including installation of software, troubleshooting, calibrating, and analyzing hardware and software issues at factory and customer sites.
• Perform vehicle calibration and Factory Acceptance Testing (FAT).
• Set-up & calibrate systems.
• Conduct safety assessments and make adjustments.
• Troubleshoot electro-mechanical issues.
• Perform vehicle commissioning and validation.
• Perform on-site safety assessments and adjustments.
• Test application software and interfaces between systems.
• Write training and support documentation.
• Deliver operator training to end customers.
• Lead customer acceptance testing during pre-delivery timing and on-site phased installation milestones.
• Support virtual testing and commissioning.
• Analyze vehicle uptime and issue tracking.
• Support Sales and Applications Engineering activities by conducting field demonstrations and performance trials at OEM suppliers and prospective customers/partners.
• These activities are billable and directly support project execution.

What you will need:

Field Engineer I

• BS Degree in Engineering
• Associate Degree with 1 year of relevant experience
• 7 years of industry experience in lieu of a degree
• 0 years of relevant experience

Field Engineer II

• BS Degree in Engineering, or
• 7 years of industry experience in lieu of a degree
• 2 years of relevant experience

Field Engineer III

• BS Degree in Engineering, or
• 10 years of industry experience in place of a degree
• 3 years of relevant experience

Skills, Experience & Abilities:

• Experience troubleshooting electro-mechanical systems.
• Ability to read and understand electrical schematics, wiring diagrams, 3D models, and mechanical assembly drawings.
• Experience with wireless communication systems and conduct wireless communication surveys.
• Proficiency using Windows operating systems.
• Experience with device programming.
• Understanding of networking concepts, hardware, and software.
• Excellent written and oral communication skills in English.
• Ability to remain calm and professional in a demanding and dynamic work environment, often in direct contact with the customer.
• Must conduct oneself with confidence and professionalism, as this role represents HYMH Emerging Technology installation and commissioning at customer sites.

Travel Requirements:

• Position requires significant travel, greater than 75%.

Who we are:

Hyster Yale Material Handling designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks that are transforming the way the world moves materials. As a leader in the Materials Handling industry, HYMH have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.

What we offer:

Hyster-Yale Material Handling offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

#LI-TE1

#LI-HYBRID

Job Type

Permanent

Time Type

Full time

40

Travel Required

75%

Primary Location

HY US Greenville, NC (Clark St)

Address

1104 Clark St

Zip Code

27834

Field-Based

Yes

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled