Nordic Installed Base Account Specialist / Channel

Nordic Installed Base Account Specialist / Channel

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Job Description:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyse, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. 

The primary responsibility of the Nordic Cluster IB Account Specialist (IBAS) / Channel is to ensure effective and efficient OS contract management of channel IB accounts. With primary focus on all renewal planning activities, the IBAS enables best-in-class contract management and supports the OS IB Channel Specialists in retaining and growing channel accounts

You do not do this in isolation, but rather you work with Nordic Cluster OS Channel Specialists, and SCS Resellers / Distributors.

As Nordic Cluster IB Account Specialist (IBAS) / Channel you have the following responsibilities:

• Primary focus on contract renewal management, including renewal, conversion and identification of opportunities to add new services to the existing contract.
• Create leads for complex non-attach deals
• Maintain a strong partnership with OS IB Channel Specialist to renew key contracts.
• Strong partner relationship, point of contact to manage the partner operational requirements, build confidence and make it easier for them to do business with HPE
• Engages the AOLs (Account Operations Lead) in Global Operations for fulfilment of all operational tasks
• Proactively utilizes HPE tools, processes and guidelines
• Live the HPE Values
• Take care of personal development to stay relevant in a changing HPE environment

Key deliverables/accountabilities, per defined metrics:

• Nordic Cluster Annuity Budget
• SCS Partner Metrics
• OS Channel Specialist satisfaction

Working relationships:

Internal:

• Nordic Cluster CSLV Manager
• Nordic Cluster OS Channel team
• Nordic Cluster AOMs
• Sweden IBAS / Channel

External:

• SCS R / SCS-D Partners within Nordic Cluster

Education (degree) and professional experience required

• Bachelor Degree in Business or equivalent experience

Other requirements:

• Excellent communication skills in verbal and written English
• Detail oriented with a structured work approach and an orientation towards solutions
• Good working knowledge in Microsoft standard applications and HPE specific tools
• Ability to operate effectively within a virtual (cross-cultural) team

Personal skills and qualities:

• Stakeholder oriented, courteous, assertive, and motivated
• Excellent oral and written communications skills
• Positive attitude towards team members, internal and external stakeholders
• Capable of being self-managed, and a team player, quality conscious, efficient, flexible and eager to share and acquire knowledge.
• Analytical and problem-solving skills
• Ability to work under pressure
• Ability to handle multiple tasks at the same time and ability to prioritize

Join us and make your mark!

We offer:

• A competitive salary and extensive social benefits

• Diverse and dynamic work environment

• Work-life balance and support for career development

• An amazing life inside the element! Want to know more about it?

Then let’s stay connected!

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 #LI-Hybrid

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#romania

Job:

Sales Operations

Job Level:

Specialist

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.