Nonprofit Engagement Manager

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

As a Nonprofit Engagement Manager, you are a subject matter expert on Benevity’s nonprofit ecosystem, leveraging our value and software to build strategic relationships with nonprofits and help both nonprofits and clients deepen their impact. You play a key role in executing engagement initiatives, optimizing team processes, and supporting the success of your peers.

What you’ll do:

• Build and manage strategic relationships with  nonprofit partners in key markets providing guidance on the Benevity Causes Portal, volunteer engagement opportunities, corporate partnerships, profile optimization, and donor experience to help maximize funding potential
• Collaborate across stakeholders, including nonprofits, clients, and Client Success Managers to support the development and execution of client programs
• Facilitate connections between nonprofits and volunteers through Benevity’s platforms to enhance engagement and maximize impact for both clients and nonprofit partners
• Lead strategic projects to carry out nonprofit/client services and  improve the efficiency of the Nonprofit Engagement Team
• Host educational webinars to equip nonprofits with the knowledge and tools needed to navigate and optimize their presence within the Benevity ecosystem
• Develop data-driven insights through custom reports on volunteer engagement, user behavior, and nonprofit  demographics to inform client programs and internal stakeholders 
• Lead internal training sessions to help build the capacity of nonprofit facing teams on relevant projects and/or focus areas
• Act as a subject matter expert on the nonprofit experience, supporting nonprofits, clients and internal teams such as Product, Nonprofit Marketing, and Nonprofit Support to execute key projects. 
• Serve as an ambassador for nonprofit-facing teams, fostering positive engagement in all professional interactions
• Ensure accountability and performance measurement by contributing to data analysis, reporting, and strategic decision-making

What you’ll bring:

• Fluency in English, and proficiency in other languages is an asset
• 3-5+ years of professional experience in nonprofit engagement, client success, or SaaS-related roles, with  demonstrated impact
• Program management experience with an ability to drive initiatives, optimizing help guide others to success in a collaborative and transparent way
• Passion for helping nonprofits and clients  make a sustainable impact
• Deep knowledge of the nonprofit sector, including trends, funding models, and corporate-nonprofit partnership
• Strategic foresight with strong problem-solving and solution-oriented thinkingProject management experience with an ability to effectively manage multiple priorities and projects 
• Data-driven mindset and attention to detail - whether dealing with spreadsheets or building relationships
• Strong relationship builder with demonstrated social and emotional intelligence
• Reliable team player that enjoys collaborating cross-functionally and builds trust through high accountability
• Excellent oral and written communication skills; ability to translate technical information into everyday terms, and the ability to chair meetings or host webinars
• Advanced skills in Excel

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where we work

At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. 

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to [email protected].