Network Operations Coordinator

Network Ops Coordinator (day & night)

Tempe HQ

Are you ready to step into a role where you can truly make an impact for our Carvana drivers? If you're a whiz at problem-solving and have a knack for customer service, then buckle up, because Network Operations is on the hunt for a dynamic night-shift Coordinator!

Picture this: you're the hero of the road, tackling on-the-fly challenges for our drivers, 24/7. From unexpected breakdowns to tire troubles and tech glitches, you'll be the go-to guru when our Customer Advocates and Vehicle Transporters hit a bump in the road (literally). Every call is a new adventure—what thrilling problem will you solve next?

As a key player on our Carvana Logistics team, you'll unlock endless opportunities to grow—whether you're blazing your own trail as an individual contributor or steering the ship as a leader. Dive deep into the mechanics of our logistics network as you work magic to ensure every customer delivery hits the mark.

Career Growth:

• Get Started: Learn the ins and outs of how Carvana's logistics work and become a pro at handling day-to-day tasks.
• Becoming an expert: As you gain experience and knowledge in the role, you have the chance to specialize in a particular area of Carvana's operations.

• Growth opportunities: Carvana offers various paths for career progression, including individual contributor roles and leadership positions. 

Why Choose Us?

• Career Advancement: Clear paths for promotion and professional development.
• Supportive Environment: Enjoy mentorship, training, and continuous feedback.
• Industry Impact: Contribute to a leading company where your work makes a difference.

Benefits & Perks:

• Compensation: Competitive salary with opportunities for advancement.
• Health & Wellness: Comprehensive healthcare, dental, and vision plans.
• Work-Life Balance: Generous PTO and holiday schedule to recharge and relax.
• Education Support: Access to tuition reimbursement and learning opportunities.
• Equity Opportunities: Participate in our Employee Stock Purchase Plan.
• Professional Development: Engage in extensive growth and training programs.

Key Responsibilities:

• Communicate with team members and operations leaders effectively.
• Manage real-time incident support for drivers and logistics networks.
• Act as the first point of contact for Vehicle Transporters and Advocates.
• Collaborate with various departments to minimize disruptions.
• Perform tasks with precision and attention to detail.

Requirements:

• High School Diploma or GED required; experience in Customer Service preferred.
• Practical experience in Maintenance and/or Logistics is a plus.
• Must commute to the Tempe headquarters (5 days a week).
• Excellent multitasking, prioritization, and communication skills.

Ready to start your career with us? Join Carvana today and unlock your potential!

Legal Stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.