Job Description
- Support, configure and manage network security devices (Palo Alto, Fortigate and Cisco firewalls, with some other vendors also included)
- Maintain and improve documentation of customers’ network environments
- Provide Level 2/3 support and troubleshooting to resolve technical issues
- Work within change management policies to ensure success of changes
- Implement security tools, policies and procedures as appropriate
- Co-ordinate with vendors and other IT teams to resolution
Qualifications
Technical skills and experience
- Cisco CCNP (BGP Enterprise level) or Palo Alto PCNSE certification
- >3 years relevant experience supporting network technologies
- Experience supporting and configuring a range of network devices and technologies (firewalls, switches, load balancers, VPNs etc.)
- Excellent communications skills, written and verbal
- Experience of Azure and/or AWS, Enterprise Networking and Data Centre Environments
- Experience conducting network audits
Beneficial skills and experience
- IT Degree or equivalent combination of qualifications and experience
- Experience across a range of network vendors - Cisco, Palo Alto, Juniper, FortiGate
- Learn new technologies fast
- ITIL familiarization
The Candidate:
- Decisive, dynamic, and capable of delivering to a high standard despite constraints that may be in place
- Conscientious, trustworthy, and capable of organising and delivering on tasks with little direction
- Strong troubleshooting and communications skills are an absolute necessity
- Capable of adjusting their approach for the varied customers supported
- Process-oriented with great attention to detail
Additional Information
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.
One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.
We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
#LI-BS1
Top Skills
What We Do
Version 1 proves that IT can make a real difference to our customers' businesses. We are trusted by global brands to deliver IT services and solutions which drive customer success. Our 3000+ strong team works closely with our technology partners to provide independent advice that helps our customers navigate the rapidly changing world of IT. Our greatest strength is balance in our efforts to achieve Customer Success, Empowered People and a Strong Organisation, underpinned by the commitment to our values. We believe this is what makes Version 1 different and more importantly, our customers agree.
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