Network Engineer I

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

As a Network Engineer, your role is to ensure the stability and integrity of voice, data, and video network services. This is achieved by designing system configuration, directing system installation, and performing routine upgrades. Associate will maximize network performance by troubleshooting problems and outages with internal employees, customers, and vendors. Associate is responsible for applying in-depth knowledge of the network and networking protocols along with excellent communication skills in order to perform in-depth troubleshooting of all issues that arise. The primary function is to perform escalated network repair, execute tactical projects, and own overall network troubleshooting once alerted by the NOC of such events.

RESPONSIBILITIES:

• Design, provision, troubleshoot, and maintain customer services. 
• Test new hardware and software in LAB environment. 
• Deploy hardware and software upgrades to existing network elements. 
• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records. 
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. 
• Manage multiple conflicting priorities & consistently meet deadlines. 
• Identify trends and problems. 
• Strive to make a difference through continued self-improvement. 
• Manage vendor service delivery and due dates. 
• Works with vendors to determine root cause and chronic issues. Creates and implements corrective action plans to address issues.

EDUCATION:

• Associates Degree

EXPERIENCE:

• 5 years of experience in Service Provider Engineering or related field.

People are our passion.  At ALLO, we don’t treat you like a number. You’re a human being. 
 

Get ready to plug into the perks at ALLO: 

• Free ALLO Service:  We’ll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously!
• Retirement Plan:  The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
• Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
• Benefits:  Our benefits include medical, vision, and dental with low employee costs.  Not to mention generous Earned Time Off (ETO) program.
• Sponsorships:  Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
• Tuition Assistance:  Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members.

Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at [email protected].

ALLO is a Drug Free and Tobacco Free Workplace.