Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
NetBrain is looking for an enthusiastic, relationship-minded and technically savvy individual to join us as a Network Automation Consultant in our Services Engineering Team. We need someone who is ready to help our customers transform their organizations by creating a culture of no-code automation innovation.
The Impact You’ll Make
As a Network Automation Consultant with NetBrain, you will be the driving force behind adoption of our no-code automation platform within our client accounts. You will work cross-functionally within the customer organization developing relationships with engineers from L1 NOC Engineers to Senior Directors and everyone in between. You'll adapt corporate strategy, design automation architecture, and lead/enable ongoing automation development efforts while utilizing your excellent communication skills to provide leadership, training, and guidance to clients and engineers. Your consultative approach will help you evaluate client requirements, propose solutions, and accelerate automation objectives. You'll also collaborate with NetBrain sales account executives, customer success managers, NetBrain Automation Architects, and Technical Support.
What You'll Do
- Serve as the primary solutions consultant for the deployed NetBrain Automation Platform
- Build strong technical relationships with network tools, network operations, security operations, cloud, and systems architects
- Perform preventative maintenance of the NetBrain platform to provide visibility for customer's diverse network protocols and technologies: VxLAN/SD-WAN/ACI/Cloud/VMware/IGP/BGP/MPLS, etc.
- Consult with key knowledge holders to understand network environment and existing troubleshooting playbooks with identification of high impact automation targets through incident data analysis
- Architect, implement, and integrate customized automation solutions into customer diagnostic workflows
- Delivery of in-person and virtual product training to customer teams during services engagement
- Document updates on customer health and progress toward customer milestones
- Create and maintain customer-facing materials including knowledge base articles, solutions guides, and video content
- 10% travel to client's sites
Who You Are
- US citizen is required.
- You have a degree in a technical subject (STEM) or equivalent work experience preferably in a partner/post-sales services or consultant role
- Experience collaborating with internal or external clients to translate business requirements into technical requirements
- You have knowledge of networking fundamentals
- You have the ability to work both independently and as part of a team with little supervision and guidance.
- Strong oral, written, and presentation skills
What We Offer
Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.
For this role, the estimated base salary range is between $100,000 - $126,000 + Bonus & Stock Options. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.
The range listed above is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, stock options, 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.
At NetBrain, we value innovation, collaboration, and customer-focus and we can only live those values through a culture that encourages diversity, equity, inclusion and belonging. It is our mission to hire great people regardless of skin color, gender identity, gender expression, religion, age, disability, marital status, veteran status, national origin, or any other consideration made unlawful by applicable laws. NetBrain is proud to be an Equal Opportunity Employer. We hope that you will apply to a job here that excites you no matter how you identify.
NetBrain invites all interested and qualified candidates to apply for employment opportunities. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: [email protected] and we will be happy to assist you.
FOR OUR UNITED STATES JOBS: In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
Top Skills
What We Do
Founded in 2004, NetBrain Automation is the most widely adopted no-code network automation and visibility platform, providing network operators and engineers with the ability to transform their core workflows associated with hybrid network management. Through the use of desired Intents, any multi-vendor and multi-cloud infrastructure can now be managed from the top-down based upon establishing and maintaining those intents (rather than managing by device configuration alone). By discovering every aspect of any hybrid network, all the way from the edge to the cloud, and transforming this into a robust digital twin which understands the intention of each component, engineers and operators can maintain the integrity of the network by simply managing their intended results. Today, more than 2,500 of the world’s largest enterprises and managed services providers use NetBrain to simplify their management tasks, reduce MTTRs, ensure compliance and provide a top-down understanding of how the network is supporting their business requirements directly. NetBrain is headquartered in Burlington, Massachusetts, with employees located across the United States and Canada, Germany, the United Kingdom, India, and China
