The Network Administrator I at Cleo is responsible for managing, maintaining, and securing an organization's computer networks. Install, configure, and support the organization's networks (e.g., LAN, WAN). Maintain systems, applications, security, and network configurations. Maintain all firewalls, switch stacks, switches, routers, and network hardware. Monitor network performance, conduct analysis/testing, and ensure secure and reliable operation. Manage firewall and backup solutions, resolve connectivity issues and service disruptions, test the network for weaknesses, and create and maintain a disaster recovery plan. Evaluate new network systems and applications and recommend upgrades, patches, new applications, and equipment. Provide technical support and guidance to users. Create and maintain detailed documentation of network configurations, procedures, and troubleshooting steps.
What You Will Be Doing
Network Monitoring and Maintenance
- Monitor network performance and troubleshoot issues.
- Conduct regular checks on network equipment to ensure optimal functionality.
User Support and Troubleshooting
- Provide technical support to users regarding network access and issues.
- Assist in diagnosing and resolving connectivity problems.
Configuration Management
- Set up and configure network devices such as routers, switches, and firewalls.
- Manage network configurations and documentation for consistency and compliance.
Security Management
- Implement security protocols to safeguard network integrity.
- Monitor for security breaches and respond to incidents as they occur.
Documentation and Reporting
- Maintain accurate records of network configurations, changes, and incidents.
- Prepare reports on network performance and issues for management.
Collaboration with IT Team
- Work closely with other IT team members to support SaaS applications and infrastructure.
- Assist in the deployment of new software and updates.
User Access Management
- Manage user access and permissions for network resources.
- Ensure compliance with company policies regarding data access.
Network Upgrades and Improvements
- Participate in planning and implementing network upgrades and enhancements.
- Research and recommend new technologies to improve network performance.
Backup and Disaster Recovery
- Assist in the development and execution of backup and disaster recovery plans.
- Ensure data integrity and availability in case of network failures.
Training and Development
- Stay updated on industry trends and best practices in network administration.
- Participate in training sessions to enhance skills and knowledge.
Your Qualifications
- Associates/bachelor's degree in information systems or other related field
- 3-5 years of Networking experience
A few things we have to offer:
- Competitive compensation
- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Representing a company with 4,000+ clients and a 99% retention rate
- Accelerated title and salary growth potential
- A fun and energetic work environment that makes you excited to go to work every day
What the Team is Saying
What We Do
Cleo is an ecosystem integration software company focused on business outcomes, ensuring each customer’s potential is realized by delivering solutions that make it easy to discover and create value through the movement and integration of B2B enterprise data. Cleo gives customers strategic, “outside-in” visibility into the critical end-to-end business flows happening across their ecosystems of partners and customers, marketplaces, and internal cloud and on-premise applications. Our solutions empower teams to drive business agility, accelerate onboarding, facilitate modernization of key business processes, and capture new revenue streams by reimagining and remastering their digital ecosystem through robust application, B2B, and data integration technologies.
Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across API, EDI and non-EDI integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their B2B integration strategy.
Cleo isn't just about EDI, iPaaS, API integration, or managed integration services. Rather we are about blending the best elements of these traditional integration technologies into a single platform, so organizations can connect and transact business across their entire ecosystem with complete confidence.
Why Work With Us
Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.
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Cleo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
