The NetSuite Project Coordinator plays a critical role in the successful implementation and ongoing maintenance of NetSuite within the organization. This role requires a strong understanding of NetSuite functionalities and project management principles to effectively coordinate and support various NetSuite-related projects.
Bold Business is a US-based leading global business processing outsourcing firm with over 25 years experience and $7B+ in client engagements. We enable small and publicly traded businesses to scale by providing global outsourcing talent services.
Key Responsibilities:
Project Coordination:
- Coordinate and manage all phases of NetSuite projects, including implementation, upgrades, customizations, and integrations.
- Develop and maintain project plans, timelines, and budgets.
- Track project progress, identify and mitigate risks, and ensure projects are delivered on time and within budget.
- Conduct regular project status meetings with stakeholders and document key decisions.
NetSuite Administration Support:
- Assist in the day-to-day administration of the NetSuite system, including user provisioning, data entry, and system maintenance.
- Troubleshoot and resolve basic user issues and system errors.
- Provide ongoing support to users on NetSuite functionalities and best practices.
User Training & Support:
- Develop and deliver user training materials and conduct training sessions on various NetSuite modules (e.g., Financials, Order Management, CRM).
- Create and maintain user documentation and support guides.
- Provide ongoing support to users through various channels (e.g., email, phone, in-person).
Data Management & Reporting:
- Assist in data migration and integration projects.
- Generate reports and dashboards within NetSuite to track key performance indicators (KPIs) and monitor system performance.
- Analyze data and identify areas for improvement within the NetSuite system.
Process Improvement:
- Identify and document business processes related to NetSuite.
- Analyze current processes and recommend improvements for increased efficiency and accuracy.
- Assist in the implementation of process changes within NetSuite.
Stay Updated:
- Stay current on the latest NetSuite updates, features, and best practices.
- Attend relevant training and certifications to enhance NetSuite expertise.
Qualifications:
- Excellent Communication: Strong verbal and written English.
- Education: Bachelor's degree in Business, IT, or related field.
- Experience: Experience as a NetSuite Project Coordinator or relevant role.
- NetSuite Expertise: Strong understanding of NetSuite Financials, Order Management, CRM, and Inventory.
- Technical Skills: Experience with SuiteFlow, scripting, and integrations (preferred).
- Project Management: Proven skills in planning, execution, and monitoring.
- Familiarity with ProjectSpec and Cap Worksheets is ideal but not a strict requirement.
- Communication & Interpersonal: Excellent communication, interpersonal, and problem-solving abilities.
- Analytical Skills: Strong analytical and data analysis skills.
- Teamwork: Ability to work independently and collaboratively.
- Detail-Oriented: Focus on accuracy and quality.
- Technical Setup: Own a PC/laptop and have a stable internet connection (min. 20 Mbps).
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Top Skills
What We Do
Bold Business is a global media and technology services firm that specializes in cyber-security, digital marketing, training and business processes. With a team of innovators and seasoned professionals, we facilitate client success with dynamic, tailor-made solutions to any problem.
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