National Account Manager - Ecommerce

As an eCommerce Account Manager, you will be responsible for delivering sales and category share targets by developing and executing winning strategies with our largest Grocery Bricks & Clicks retail customer. You will collaborate cross-functionally with local and regional teams to drive best-in-class digital execution and ensure seamless alignment between online and instore. A key focus of this role will be identifying growth opportunities to accelerate eCom as a critical must-win channel, leveraging data insights, digital retail media, and emerging shopper trends to unlock incremental sales and market share for Pet Nutrition in the UK.

What will be your key responsibilities?

• Deliver online sales and category share growth; Fully understands and is able to leverage the critical levers to accelerate eCommerce performance across critical Grocery customer including CARS, Retail Media, Activation.
• Develop a positive customer relationship and influence; Full responsibility for building and nurturing the external relationship with critical eCommerce stakeholders externally (influence on short term execution and longer-term strategy).
• Ability to build and negotiate an effective Retail Media joint business plan collaborating with shopper marketing, cross-segment and regional capability teams incorporating set up, measurement and tracking to best optimize our onsite media spend.
• Actively contributes to the eCom team in the UK and wider Connected Commerce Community.

What are we looking for?

• Ability to understand and effectively track performance of the eCom business to identify positive growth opportunities.  
• Can demonstrate an understanding of the key levers to win in eCom (Retail Media, Activation) and can contribute individually and as part of a wider team to drive
• Must have an ability to navigate the organisation cross-functionally and manage key stakeholders across the business on performance.
• Critical to build knowledge of Global eCom strategic priorities and can translate this into a winning local strategy for the customer.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.