WalkMe, an SAP Company, pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.
As we continue to rapidly expand, we are seeking an experienced and driven Account Executive to manage all aspects of the sale's cycle, ensuring WalkMe's continued growth and success. You will report to the Sales Director in our Tokyo office.
Description
- New business development sales to major corporate clients represented by Forbes Global 2000.New customer acquisition and existing customer support, particularly in the Kansai region.
- Approach executives such as CIOs and CDOs of clients in the assigned territory to strengthen client relationships and expand business.
- Propose to existing clients the expansion of WalkMe's application areas (up-sell/cross-sell) and manage the renewal of existing contracts.
- Formulate territory plans and account plans for the assigned territory, and implement PDCA cycles based on these plans.
- Drive and manage the process of WalkMe adoption, on-boarding, and operations for clients by using a value-based sales approach and techniques in collaboration with the Pre-Sales, Professional Services, and Customer Success teams.
- Work with Marketing and Inside Sales teams to generate new pipeline.
- Manage quarterly pipeline and forecast on a weekly basis in the assigned territory
Skills and Experience
- 10+ years of experience in a cloud product and/or enterprise software sales role.
- 7+ years of account management experience with large enterprise customers.
- Experience in new customer acquisition in the Kansai region.
- Demonstrate ownership of the sales process from sales to implementation cycle, including developing new business and managing and closing license agreements
- Understand the business challenges and DX strategies of the clients for which they are responsible, and be able to execute value selling in line with those challenges.
- Be able to proactively build and maintain relationships with CIOs and CDOs of the clients you are responsible for.
- Experience in team selling in collaboration with pre-sales and professional services teams.
- Be able to independently manage and operate pipeline and forecasting in own sales territory.
- 3+ years of experience as a manager or above at a management consulting firm (experience in DX or company-wide business reform proposals is a plus) who wish to make a career change.
- Team management experience (plus)
- Excellent presentation skills as well as fluency in Japanese and business level English.
What We Do
Founded in 2011, WalkMe’s mission is to make digital adoption for employees and customers simple, while increasing enterprise productivity. Our platform works as an invisible layer of visual cues and personalized content placed on top of your website or enterprise software.
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