Company:
US0670 Edward Don
Sales Territory:
Zip Code:
60517
Travel Percentage:
Compensation Range:
$17.40 - $26.11
The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.
BENEFITS INFORMATION:
For information on Sysco’s Benefits, please visit https://SyscoBenefits.com
SUMMARY
Responsible for the logistics, sales support, project coordination and all responsibilities needed to support our multi-unit customers.
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Coordinate logistics in regard to new customer roll-outs, openings, and product roll-outs with both internal and external customers.
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Attend all business review meetings with multi unit customers (on/off premise).
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Ensure that databases are maintained, utilized and updated to provide essential data to all Don Users.
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Communicate directly with Multi-Unit customers to address questions, issues, quotes and contracts.
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Communicate specific multi-unit program details to internal departments as needed.
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Make occasional sales calls and researches/resolves customer issues and inquiries.
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Prepare quotes, NMR’s, cost-plus forms, contracts, customer Order Guides (in conjunction with Marketing Services), C/SC, price list maintenance and other forms or reports.
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Request literature, samples, proofs of delivery from manufacturer.
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Generate quotes on stock and non-stock items.
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Assist in pre-pack check-ins, on-site at customer openings.
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Resolve credit issues with customers.
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Use sales rep inventory/price list to match Don items, acquires vendor contract pricing and sets in-house contract price levels.
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Prepare Sales Presentation book including quote with pricing and photos, Ed Don info, etc. for presentation to customer.
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Work with Sales Rep and DSM to set Cost-Plus pricing levels, process through the Finance and New Accounts Departments to tie all units to the new class/subclass and price list.
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Set-up new accounts and vendors as needed.
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Enter contracts, prepare NMR’s and follow through with vendors to expedite new product shipment.
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Prepare Order Guides.
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Work with Customer Service to set up don.com for all units.
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Coordinate customer logistics for opening pre-packs and deliveries.
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Review and renew monthly vendor contract and in-house contract expirations.
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Initiate negotiation process with vendors regarding price increases / issues. Notify customers of price increases.
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Research new vendor sources and set and maintain in-house contracts on 8P items.
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Create and maintain a customer Stock Level Report using all 8P items and weekly usage items.
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Review reports weekly to avoid outages.
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Work with Buyers to alert them to low stock and confirms expected arrival dates to increase stock levels where needed.
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Use data tracker to track various sales patterns.
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Serve as liaison to answer questions from Customer Service and customers.
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Resolve special issues regarding customer satisfaction (stock, pricing, transportation etc.).
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Perform other duties as assigned.
QUALIFICATIONS:
Basic Qualifications:
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High school diploma or equivalent
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Minimum 2 to 5 years’ experience in customer service, or account management
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Customer centric and Internet savvy
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Strong MS Office skills
Preferred Qualifications:
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Associates or Bachelor’s degree
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Restaurant supply/commercial food service experience
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Bilingual Spanish
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OVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
What We Do
Sysco focuses on distribution of food products to restaurants, hotels, and other hospitality businesses.