N-iX is seeking a highly motivated Middle/Senior Data Support Engineer to join the Technical Support Team.
Welcome bonus: $1000!
N-iX is seeking a highly motivated Middle Data Support Engineer to join the Technical Support Team. As an Engineer, you will work closely with our experienced Data Engineering team members to provide technical support and assistance to our stakeholders in utilizing our data-driven solutions. You will play a crucial role in ensuring the smooth operation and successful implementation of our data products while gaining valuable hands-on experience in the field of data engineering.
Responsibilities:
- Ensure that all data is getting refreshed automatically daily as per SLA and data quality is being permanently monitored
- Troubleshoot and resolve complex issues of Foundry users within SLAs
- Solve small change requests and bug fixes self-sufficiently
- Provide a standard and ad-hoc reports about pipeline monitoring, issues, health checks and system usage
- Create new/missing documentation based on the activities done to share newly gained knowledge within the team, as well as keep up-to-date the existing documentation
- Ensure immediate communications in case of Foundry outages and delays, but also for upcoming changes and other support information to end users.
- Implement continuous improvement of existing processes
Requirements:
- MUST HAVE 2+ years experience with SQL
- Good Python skills Hands-on experience with PySpark (or Spark)
- Good knowledge of Data Warehouse concepts
- Intermediate+ English level
- NICE TO HAVE: perfect troubleshooting skills is any support experience Readiness to work with TypeScript
We offer:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
Top Skills
What We Do
N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success.
With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc
