Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Data-driven, analytical, and collaborative? Prior experience working in Agile environments, using tools like Jira to manage projects and tasks? If so, you could find a home on the Billing Strategy & Design team at Spectrum.
At Spectrum we keep more than 32 million customers connected across our 41-state footprint. Our team provides customers with easy-to-understand bills across all their telecom services including Mobile, Internet, and Cable, and whenever new promotions, or products are released. By leveraging innovation in billing technology, our Billing Strategy & Design team helps deliver the exceptional services and experiences Spectrum is known for.
is known for.
BE PART OF THE CONNECTION
As a Program Management Manager on the Billing Strategy & Design team, you'll establish project management standards and oversee Project Management staff. You'll drive strategic development and implementation of projects from original concept through final implementation to meet strategic company and departmental initiatives.
WHAT OUR PROGRAM MANAGEMENT MANAGERS ENJOY MOST
- Working with leadership to create roadmaps and coordinate development and implementation of multiple initiatives
- Tracking project statuses, adjusting team member assignments and resource allocations to ensure delivery of projects on time and on budget
- Conducting performance reviews and monitoring continuous improvement plans
- Coaching and counseling employees while planning, monitoring, and appraising job results
- Ensuring alignment between project objectives and technical/operational solutions
If you enjoy working collaboratively, have excellent interpersonal skills, a diplomatic approach, confidence, and comfort around peers and leadership teams, this may be the role for you.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
- Experience: Project Management: 5 years or more
- Education: Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experience
- Skills: Proficient with PC and software applications (Word, Excel, PowerPoint, etc.) and software development lifecycle tools and processes (Agile or Scrum methodologies, Business Analysis, Project Management, Product Ownership, Jira, etc.)
- Abilities: Prioritize, organize, and handle multiple projects simultaneously; excellent written, verbal, and presentation communication skills; translate and synthesize data into a compelling narrative; supervise and motivate others
- Working conditions: Office environment; flexibility to work extended hours; potential 10 - 15% travel
Preferred Qualifications
- Experience: Management or leadership
- Education: Project management certification or successful completion of a recognized project management curriculum
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
- Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
- Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
- Total Rewards: See all the ways we invest in you-at work and in life
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KGN520 2025-47325 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
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What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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