Mgr, Mktg & Creative Strategy

Posted Yesterday
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Stamford, CT
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Oversee marketing strategies, manage campaigns, conduct market analysis, and partner with agencies to enhance brand awareness and customer perception.
Summary Generated by Built In

JOB SUMMARY
Responsible for the execution of effective marketing and brand strategies, as well as tactics to drive brand awareness and company growth. Manage marketing campaigns and projects from inception to completion, including post campaign analysis and reporting, brand audits, competitive analysis and market research. Partners with outside agencies and internal stakeholders to develop creative campaigns that include but are not limited to broadcast and cross channel media, digital, social and print. Manage, develop and facilitate programs to positively impact the customer and consumer perception of Charter's brands.
MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Plan, execute, and optimize multi-channel advertising campaigns to achieve marketing objectives.
  • Collaborate with cross-functional teams and external partners, including creative agencies and media planning to ensure advertising campaign success.
  • Conduct on-going industry analysis to identify market trends, competitor strategies, and areas of opportunity. Translate competitive insights into actionable recommendations for marketing strategies and campaigns.
  • Create detailed marketing briefs that outline campaign objectives, target audience, key messaging, and creative requirements. Collaborate with agency partners to ensure that marketing materials align with strategic goals.
  • Monitor and analyze campaign performance in order to develop insights that lead to informed decisions and adjustments to marketing strategies.
  • Work with internal teams to support and highlight product features, benefits, and competitive advantages. Ensure consistency and accuracy across various marketing channels. Craft unified product and brand narratives that can be aligned to the Spectrum brand identity and will resonate with the target audience.
  • Performs other duties as requested by supervisor.


REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Proven experience in marketing strategy development and execution creative campaigns
  • Must possess exceptional written and verbal communication skills with the ability to clearly articulate ideas and feedback in a constructive way
  • Ability to communicate with all levels of management and company personnel
  • Strong attention to detail
  • Must possess a high-level of proficiency in PowerPoint and all Microsoft Office applications
  • Ability to efficiently manage resources and prioritize tasks
  • Ability to think creatively and strategically
  • Ability to build strong relationships with customers and colleagues
  • Strong analytical skills, with the ability to interpret data and derive actionable insights
  • Ability to identify ways to incorporate AI into workstreams
  • Ability to work independently and make recommendations and decisions autonomously
  • Ability to conduct formal presentations to all levels of management
  • Ability to maintain confidentiality
  • Ability to motivate others


Required Education
Bachelor's Degree or higher in Marketing, Business, Communications or related field or equivalent experience
Required Related Work Experience and Number of Years
Industry experience in telecommunications, marketing, technology
or related industries - 5
Experience in managing integrated marketing and brand campaigns
Management experience - 2
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Knowledge of cable television, high speed Internet and phone products and services
Preferred Related Work Experience and Number of Years
Knowledge of cable television, high speed Internet, mobile and phone products and services
WORKING CONDITIONS
Standard Office environment
Some travel may be required
MPD525 2025-51328 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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The Company
HQ: Stamford, CT
100,000 Employees
On-site Workplace
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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