About Pulse iD
Pulse iD is a leading fintech company specializing in loyalty and rewards solutions for financial institutions, telcos, and non-bank entities. With a focus on hyper-personalization, enterprise-grade systems, and AI-powered analytics, Pulse iD delivers innovative and scalable platforms for customer engagement and retention.
About the Role:
The Merchant Sourcing Associate plays a critical role in the success of Pulse iD’s Marketplace, responsible for sourcing and onboarding merchants that provide benefits, curated offers, perks, and discounts across key categories such as F&B, retail, wellness, lifestyle, and more, ensuring a diverse and high-value marketplace. This role focuses on building and maintaining strong, long-term merchant partnerships to drive seamless loyalty initiatives and maximize value delivery. Their efforts will support the needs of end clients in industries such as Financial Services, Telecommunications, Aviation, and beyond, ensuring strategic alignment with sector-specific engagement goals and loyalty objectives.
Key Responsibilities:
- Analyze and interpret client requirements to ensure merchant sourcing efforts are aligned with their goals, KPIs, and engagement objectives.
- Build, maintain, and expand a target merchant list by researching and categorizing merchants into relevant sectors such as F&B, retail, wellness, and lifestyle.
- Validate and verify merchant information, including contact details, locations, and existing offers, to ensure database accuracy, completeness, and reliability.
- Conduct proactive outreach to merchants via email, phone calls, and in-person meetings to present Pulse iD’s value proposition and secure their participation.
- Negotiate terms and conditions with merchants, complete NDAs, and finalize merchant agreements to ensure smooth and timely onboarding.
- Ensure all merchant data complies with Pulse iD’s standards and implement continuous enrichment and updates to maintain a high-quality database.
- Monitor market trends, offer structures, and competitor practices to identify opportunities for innovative sourcing strategies and partnership models.
- Identify and recommend high-value merchants for inclusion in targeted campaigns, leveraging insights to support strategic priorities and client objectives.
Preferred Qualifications:
- Prior experience or exposure in merchant sourcing or acquisition, preferably within fintech or loyalty domains.
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- This is a Singapore-based hybrid role, requiring a mix of remote and in-person work. Only candidates with full-time work rights in Singapore will be considered
General Skills & Competencies:
- At least 2 years of experience in merchant acquisition, sales, or a related role.
- Based in Singapore, with knowledge of trending discounts on popular apps and loyalty programs.
- Proficiency in Microsoft Office and familiarity with CRM tools.
- Strong communication and relationship-building skills to engage effectively with merchants and stakeholders.
- Proven ability to manage multiple tasks and meet deadlines in a fast-paced and dynamic environment.
- Strong analytical mindset with keen attention to detail and problem-solving abilities.
Compensation & Benefits
- Competitive base salary with performance-based incentives.
- Opportunities for career growth and development within the Merchant Sourcing Team.
Why Join Us
At Pulse iD, you will have the opportunity to drive strategic partnerships, expand our merchant network, and play a key role in shaping innovative payment solutions across Asia. If you thrive in a fast-paced, dynamic environment and are passionate about building impactful relationships, we’d love to hear from you!
What We Do
Pulse iD is a Fintech company servicing clients globally. We transform the banking experience with dynamic AI-powered rewards. From merchant-funded rewards programs to hyper-personalized offers, gamification and real-time smart pricing, we re-imagine what is possible with a new generation of cardholder experiences. We empower banks to offer tailored, high-ROI solutions that foster lasting relationships with customers.
Global leading Financial Institutions trust our technology to harness the power of AI and payments data to deepen relationships with their customers. Our end-to-end and intelligent platform is live with millions of users and handling 110+ million API calls per month. Our solutions are omnichannel, modular and scalable and we operate with bank-grade security.
Reward the story behind the payment. Optimize every reward, in real-time.
Come join us to unlock payment stories!