MD Technology Payments

Posted 5 Days Ago
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Berlin
Senior level
eCommerce • Retail
The Role
Lead Zalando Payments, oversee engineering and risk teams, and develop payment strategies for enhanced customer experiences and operational performance.
Summary Generated by Built In

MD Technology - Director - Zalando Payments GmbH
 

ABOUT ZALANDO PAYMENTS GMBH

Payments has been a key driver of Zalando’s customer satisfaction, growth and profitability almost from the very beginning. Zalando Payments GmbH (ZPS) provides more than 50 million customers across 25 European markets with an array of locally relevant purchasing options, as part of our broader convenience proposition. We help to drive deeper customer relationships through locally competitive payment options (20+ payment options, with a high share of our proprietary BNPL solution) that offer a seamless shopping experience for customers. For third party sellers on our platform, we offer flexible billing and payout solutions. ZPS was founded in 2016 and has a BAFIN-authorized eMoney license which is passported to all relevant European markets. Currently, the ZPS team consists of ~250 FTE in total and is led by our Managing Directors Kai-Uwe Mokros, Lea Siering, and David Schröder.
 

THE ROLE & THE TEAM

MD Tech - Managing Director Zalando Payments GmbH

Reports to: Kai-Uwe Mokros, Managing Director Zalando Payments GmbH

Location: role is based in Berlin, Germany (corporate headquarters, 2-3 days a week onsite presence required), also covering payment technology site in Dortmund, Germany (1-2x per month business travel required)

Team Size: ~90 FTE

This role is covering the following areas:

  • Engineering for the Core Payments Checkout Solution, our “Payment Engine” as well as Pre-Payments Processes, our “Risk Engine”

  • Technical Offering and Integration (inclusion of Zalando Partners in Zalando Payment Offerings)

  • Interfaces with Partners, different Payment Providers and Post Payment interdependencies

  • IT Security & IT Governance 

  • The ideal candidate should have extensive leadership experience in payment, banking or broader sense financial services to meet also the suitability of the regulator (BAFIN). 


INCLUSIVE BY DESIGN

At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.  

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups 


WHY YOU SHOULD BE INTERESTED…

  • Jointly lead Zalando Payments, developing a key and unique capability and contributing to continued success with and value creation for customers, partners and the Zalando group

  • Define and execute our strategy to offer customers and partners the best payment and payout experience. 

  • Manage our technical, operational and commercial performance to achieve short-, mid- and long-term business goals.

  • Lead and develop our engineering teams across our two payments technology sites in Berlin, Germany and Dortmund, Germany

  • Contribute to the technology and senior leadership community at Zalando, regularly interacting with other senior technology and business leaders to collaborate in bringing our group strategy to life


EXPERIENCE & EXPERTISE

  • Min. 3 years Senior Leadership / Managing Director experience in a FinTech, Bank or Institutes authorized on payment transactions, regulated organization 

  • Min. 8 years leadership experience, leading leaders and larger technology teams

  • Background in engineering, entrepreneurial mindset

  • Familiar with e-commerce market, brings an agile mindset and has ideally worked in a fast-paced, customer-oriented, international environment

  • Strategic Mindset, steering the business with Vision and Purpose

  • Professional and personal qualification according to BAFIN e-money license requirements (§12 Nr. 5 ZAG), in particular educational background, reliability checks, experience

  • English language is a must, German secondary

 

Our Founding Mindset is our guide: https://jobs.zalando.com/en/our-founding-mindset/?gh_src=4n3gxh1

 

The Person, Culture Impact and Leadership Capabilities

 

 A personal presence and a strong leadership style combined with a confident, collegiate approach are critical to the success of this role. The appointed candidate must be technically capable, commercially aware and possess the ability to inspire and influence people at all levels.

Culture and personality fit will be critical, and the successful candidate will need to be commercial, business savvy and have the drive and energy to assist in delivering stretch targets in a dynamic and driven environment. 

 

Culture Impact 

  •  Strong interpersonal skills including written and oral communication skills.

  • Comfort with ambiguity and ability to be effective in a rapidly changing environment.

  • Fosters teamwork; creating a work culture that values collaboration.

  • Inspire teams to set aspirational goals and achieve greater results than they otherwise would achieve as individuals

  • Excellent analytical skills, a passion for metrics and figures, and the ability to get into the details, while also seeing and understanding the big picture.

  • Strong bias for action, including the ability to juggle multiple priorities.

  • Innovative and commercial.

  • Demonstrated ability to meet deadlines while managing multiple projects.

  • Ambitious, wants to succeed and be part of a great team. 

  • Value-based leader; acts with integrity and credibility; engages with and embodies the Zalando mission and values.
      

Leadership Capabilities 

  • Shape Strategy: Anticipate & interpret market changes, envision the future, decide strategic priorities. 

  • Inspire & Influence: Co-create meaning and purpose, engage and energize the organization, lead through influence.

  • Drive for Results: Drive execution, continuously improve the core, reallocate resources at pace. A strong performance orientation. 

ZALANDO BENEFITS

Career Development

  • We offer peer-to-peer performance reviews twice a year

  • Learn and develop through our extensive Zalando training platform

  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback

  • Support from an international team of experts; mentoring and professional development opportunities

Wellbeing 

  • 2 days paid leave per year for volunteering

  • Minimum of 27 holiday days per calendar year

  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app

  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility

  • Flexible working hours

  • Relocation assistance for internationals

  • Home office equipment available for hybrid working, to support you working from home

  • Hybrid working model with 60% remote per week  

  • Opportunity to work from abroad for 30 (working) days per calendar year

Financial

  • Access to the employee shares program

  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge

  • Discounts from a wide range of external partners

Family

  • Employee parents’ forums and employee resource group

  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan

  • 3 fully-paid child sick days per year

  • Free counseling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute


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The Company
HQ: Berlin
10,000 Employees
On-site Workplace
Year Founded: 2008

What We Do

Welcome to Zalando. Here’s some key info about us:

Our position and vision:
- We’re Europe’s leading online platform for fashion and lifestyle
- Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty
- Our vision is to become The Starting Point For Fashion.

Our offering:
- Our assortment of international brands ranges from world-famous names to local labels
- Our platform is a one-stop fashion destination for inspiration, innovation, and interaction
- As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand.
- Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs.

Our beliefs:
- Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I
- We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.

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