Master Data Specialist

Job Summary:

Responsible for performing various data logistics activities such as the creation, maintenance and quality review of airline information and customer catering requirements in central operational systems.

Main Duties and Responsibilities:

• Completing and managing/updating the central operational information system SACS. All information provided by the airlines must be translated into clear work information for the operational departments, in line with the SOP.

• Provide the operational departments with visual information about catering, update/maintain touchscreens. Processing loading plans in SACS so that the correct loading of aircraft types can be printed via labels.

• Taking care of the input of CPCs (Catering Point Calculation) for the purpose of calculating direct labor in the operational departments.

• Managing the airline information on the intranet: loading plans, flight schedules, daily info sheet.

• Effective communication to various internal departments regarding operational matters.
  • Providing telephone information and answering questions on operational matters.
  • Reporting cycle changes and other details.

• Effective operational support of the commercial field service.
  • Preparing prices, developing quotations, and preparing meal presentations.
  • Taking care of correspondence (in Dutch and English).
  • Managing the personal and departmental archives in the PC.

• Well-managed and up-to-date central database.
  • Entering and editing data from (accepted) quotations and correspondence;
  • Checking data for completeness and logic. Checking incomplete or deviating data;

• Other activities such as, for example.
  • Drawing up various overviews regarding the work area;
  • Managing various files, including the file with digital photos;
  • Other activities related to the above on behalf of the manager.

Qualifications

Education:

• University degree or equivalent experience

Work Experience:

• Relevant work experience (e.g. in Data Management, Airline Data Service)
• Experience in working in a service center environment will be considered as advantage

Technical Skills:

• Knowledge of Microsoft Applications; knowledge of SAP an advantage
• Excel skills – Intermediate to Advanced

Language / Communication Skills:

• Fluent in English oral and written; knowledge of Dutch language is desirable

Other skills:

• Achievement orientation
• Customer Focus
• Organizational Effectiveness (Problem Solving/Innovation)
• Flexible attitude
• Positive change-oriented attitude
• High productivity & Accuracy