Marketing operations lead

Reposted 3 Days Ago
Mexico City, Cuauhtémoc, Mexico City
Hybrid
60K-120K
Senior level
Enterprise Web • Greentech • Software
The Role
Manage and optimize marketing operations, technology, analytics, and reporting to enhance customer lifecycle efficiency, collaborating cross-functionally to meet strategic goals.
Summary Generated by Built In
About Watershed

Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team.

We have offices in San Francisco, New York, London and Sydney, and remote team members across the US and Europe. We hope that you'll be interested in joining us!

The role

As we establish our strategic presence in Mexico City, we're seeking an exceptional Marketing operations lead to help drive our expansion while maintaining world-class marketing ops systems. This role offers an opportunity to make a significant impact not only on our business but also on global climate action.

As a member of the Revenue Marketing team, you’ll play a crucial role in accelerating Watershed’s growth through the development of our marketing operations infrastructure. Partnering closely with our Marketing, Sales, Revenue Ops, and Engineering teams, your mission will be to ensure the marketing engine runs smoothly across the entire customer lifecycle, from the moment a user visits our website to the day the contract is signed (and beyond!). 

Our ideal candidate will be a strategic and data-driven, tech-savvy marketing ops professional, with experience managing marketing technology, analytics, and operations at high-growth software companies. You’re the type of person who pays attention to every detail and proactively identifies opportunities for optimization, while balancing strategic vision-setting for funnel operations, performance metrics, and martech stack. You thrive in ambiguous environments and enjoy collaborating with a variety of cross-functional teams and stakeholders.

This is an exceptional opportunity to be one of the founding members of our Mexico City office. 

You will: 

  • Own and drive our overall strategy for marketing operations, technology, analytics, and reporting
  • Maintain a highly efficient and effective marketing funnel, including by continuously monitoring funnel data (e.g. conversion rates) and taking proactive steps to optimize the funnel
  • Manage and optimize our martech stack across various tools and channels: web, email, search, social, digital advertising, and more
  • Manage our database of marketing leads and contacts with close attention to detail, a passion for customer experience, and a commitment to technical and operational excellence 
  • Own marketing monitoring and reporting for all marketing KPIs on a weekly, quarterly, & annual basis
  • Work closely with revenue operations, demand gen, and sales leadership to ensure seamless alignment on metrics, lead qualification logic, handoffs, and funnel operations
  • Research, choose, and manage external vendors and agencies as needed
  • Martech stack:  HubSpot, 6sense, ZoomInfo, LeanData, Looker Studio, SuperMetrics 

You might be a fit if you have: 

  • 6+ years experience
  • Must have enterprise SaaS marketing operations experience, with proven success in high-growth environments
  • An expert grasp of core marketing metrics and KPIs for enterprise software business
  • Growth startup experience building and implementing marketing ops tools, systems and processes
  • Experience defining marketing targets based on industry benchmarks and historical trends
  • A deep love of data, along with the ability to use data to inform strategic decisions and advocate for investment in the right places.
  • Experience owning and expanding upon marketing attribution logic under the guise of tracking sourced and accelerated pipeline development
  • Experience building and running marketing ops teams and programs, including setting strategy, implementing a regular reporting cadence for reporting and optimization, and using (and improving) key marketing tools (HubSpot/Marketo, 6sense, ZoomInfo) to run ROI-positive campaigns
  • Informed opinions about the best martech tools, along with the ability to implement and optimize a marketing technology stack
  • A deep understanding of how enterprise demand gen works, including familiarity with key metrics, tactics, and strategies, as well as the desire to experiment and optimize
  • Strategic and collaborative stakeholder management skills
 FAQ

Where does Watershed work?

We have hub offices in San Francisco, New York and London, and some remote team members in the US and EU. Most of our jobs need to be in San Francisco / New York / London, but certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description.

What’s the interview process like?

It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience screen (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel after that if the screens go well. We prioritize transparency and lack of surprise throughout the process.

What if I need accommodations for my interview?

At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements. If you need assistance during your process, please contact your recruiter.

Top Skills

6Sense
Hubspot
Leandata
Looker Studio
Supermetrics
Zoominfo
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The Company
San Francisco, CA
200 Employees
Hybrid Workplace
Year Founded: 2019

What We Do

Watershed is the enterprise climate platform. Leading companies like Walmart, Stripe, Spotify, Klarna, and Twitter use Watershed's software to measure, reduce, and report their carbon emissions. With its state-of-the-art carbon data engine, in-house climate experts, and marketplace of high-quality decarbonization initiatives, Watershed provides audit-grade emissions data to power business value creation, regulatory compliance, and global climate impact. Watershed’s advisors and investors include Mark Carney, Christiana Figueres, Al Gore, Sequoia, and Kleiner Perkins. Watershed is based in San Francisco, Calif., and London, U.K.

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