Marketing Manager

About us

Heetch is the only ride-hailing app aiming to make mobility more positive. We are committed to a fairer mobility with the lowest commission on the market.

We offer a professional, high-quality service everywhere we operate and embody a joyful, optimistic and culturally relevant vision. We truly believe that no-one should be left behind and maintain a balance between inclusive prices for passengers and sufficient revenues for drivers

As of 2024, we operate in France, Belgium, Algeria, Angola, Senegal, Ivory Coast and Mali

Come join our ambitious team, committed to changing the market for good!

Your Role

The Marketing Manager’s goal is to ensure that Heetch becomes the preferred app for Belgians. To achieve this, your objectives will be:

- Make Heetch known as the best app for getting around.

- Acquisition: Manage online and offline acquisition campaigns.

- Engagement: Lead CRM actions that maximize passenger and driver engagement on the platform.

- Brand : You’re the guardian of the brand image and Heetch's marketing DNA in Belgium

- And depending on your skills, create all the communication for Heetch in Belgium.

- The role is very diverse: acquisition campaigns, CRM, partnerships, events, influence... In short, making sure as many people as possible know that Heetch is the app for professional drivers, the coolest and most ethical option.

Note that for all online initiatives, you will be heavily supported by our Global Team based in Barcelona. 

What will you do?

- Understand and master the user lifecycle, from their registration on Heetch to their retention and engagement.

- Learn how to use our CRM tool (=Braze) to manage passenger and driver campaigns yourself.

- Take ownership of online campaigns in coordination with the Online Acquisition team and ensure the quality of our content.

- Evaluate the costs and economic and strategic benefits of acquisition and engagement campaigns (both online and offline).

- Work in a team and in collaboration with the Branding/Design and Social Media teams.

- Support all our communications and marketing actions: social media, events, and activations.

- Write emails, notifications, in-app messages, articles, and newsletters based on current events. Contribute to creative strategic reflections.

- Ensure the proper application of our brand guidelines.

- Participate in community management (support and community animation).

- Conduct daily monitoring of marketing activities in the sector.

This is for you if:

- You ideally have experience in an agency, start-up, or a company with intense B2C communication efforts.

- The city of Brussels has no secret to you! You know where the best parties, festivals or concerts are and you are not afraid of going on-site to lead a team of students who distribute flyers. 

- You are creative, a source of proposals with innovative ideas, and have strong marketing sensitivity.

- You are organised and result-driven, comfortable handling multiple tasks in parallel.

- You are proactive and autonomous: a fan of "test & learn," you want to have an impact and can take initiatives.

- It's a start-up, so you shouldn't be afraid to get your hands dirty!

- You are familiar with IT tools like Looker, Braze, Notion, Excel, etc.

- Excellent oral and written communication skills in both French & English.

🌈Heetch embraces diversity and equal opportunity for everyone 🌍 We provide a safe and inclusive work environment. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. 

For non-European citizens, a valid working visa for France is required to be eligible for the role.

Heetch SAS is collecting your personal data (identity, contact details, academic background, professional experience and optionally a covering letter) for the processing of your application to our job offer, based on your consent.

Your personal data will only be accessible to our hiring team, our co-founders, and the manager of the position you are applying to. In addition, data are stored by our processor in order to use its applications tracking system. Your data may be stored outside of the EU/EEA but are protected by appropriated safeguards.

Your data are stored for a maximum duration of two years. If we do not reply to your application, you allow us to store your data during this term in order to potentially contact you for another position within our company or affiliates and subsidiaries.

You have a right to access to your data, to rectify them, under some conditions to erase them, and to limit the processing. Also, you have a right of portability on your data. In addition, you may revoke your consent and we shall stop processing your data. Eventually, you have a right to define directives about the fate of your data if your death should occur. 

For more information about your rights, please see our privacy policy.