Marketing In House Manager

We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innohttps://wyndham.zoom.us/profile/settingvation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Responsible for all In-house Marketing Activities at the site. Primary responsibilities include direct management of In-house Marketing Team, maintaining an acceptable conversion rate of resort

occupancy, maintaining an excellent owner experience, and coordination with Resort, Front Line sales, In-House sales and Corporate/Regional In-House Marketing Directors/Managers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Direct management of In-house Marketing Team: interview, hire and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution)
• Maintain total site marketing conversion according to site marketing standards
• Resolve issues pertaining to tour statuses, bookings, coding, etc.
• Order and maintain departmental supplies (collateral material, uniforms, etc.)
• Maintain/reconcile daily tour manifests and arrival reports
• Run daily reports to include, but not limited to Daily Arrival/Conversion/Forecast Reports
• Create team schedules to insure proper coverage
• Compile data on each team member’s performance/commissions and review w/agents weekly
• Prepare additional reports deemed necessary by management.
• Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow
• Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated.
• · Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies)
• Submit employee payroll in timely manner
• Perform other related functions not listed

QUALIFICATIONS:

• Timeshare experience in sales and marketing required
• 2 years management or supervisory preferred or 2 year’s timeshare equivalent experience.
• Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays.
• Ability to deal with both customers and salespeople.
• Ability to focus on details.
• Ability to handle simultaneous situations.
• Ability to handle departmental problems and situations.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. 

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Expected total compensation for this position from $120,000 - $175,000 + per year inclusive of commissions and bonuses annually.

How You'll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.• Medical• Dental• Vision• Flexible spending accounts• Life and accident coverage• Disability• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day paid time to volunteer at an approved organization of your choice• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan• Voluntary income protection benefits• Wellness program (subject to provider availability)• Employee Assistance ProgramCompensationGenerally starting at $48,000 - $48,000 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.