We’re on the hunt for a passionate Campaign Manager to join our dynamic Southern Africa marketing team! If you’re someone who thrives in a fast-paced environment and loves being the driving force behind successful marketing campaigns, this role is for you. As the Campaign Manager, you’ll provide essential administrative support to the team and manage the execution of both traditional and digital marketing initiatives. You’ll also play a key role in assisting the Head of Marketing with handling and uploading all invoices for the department.
Reporting directly to the Brand Manager, you’ll be the go-to person for ensuring marketing projects run smoothly and all marketing materials and documents are delivered on time. If you're ready to make an impact and grow in an innovative team, we want to hear from you!
Duties and Responsibilities (Include but are not limited to):
- Document campaign briefs, detailing objectives, target audience, messaging, channels, and KPIs.
- Collaborate with team members to create engaging campaign assets, such as ad creatives, landing pages, and social media content.
- Monitor campaign progress and make real-time adjustments to optimize performance.
- Produce post-campaign reports with a comprehensive analysis of key metrics, insights gained, ROI, and recommendations for improvement.
- Liaise with relevant Country Managers and stakeholders as required.
- Manage communication across various channels and platforms.
- Contribute ideas and input for the overall marketing strategy and tactics.
- Stay up-to-date with marketplace trends and developments.
- Assist the Brand Manager in the creative process as needed.
- Manage and upload all invoices for the marketing department, ensuring timely payments.
- Ensure all artwork files are current, accurately stored, and easily accessible.
Key Requirements
- Grade 12 or equivalent
- Minimum 3 years of experience in an administrative or marketing role (Essential)
- Relevant industry experience (Desirable)
- Understanding of core marketing principles (Essential)
- Knowledge of media and communication processes (Essential)
- Familiarity with Mukuru products (Desirable)
- Social media knowledge (Essential)
- Strong verbal and written communication skills
- Excellent administrative and organizational abilities
- Strong interpersonal skills and ability to work collaboratively
- Keen attention to detail and accuracy
- Knowledge of marketing principles (Essential)
- Knowledge of marketing & communication processes (Essential)
- Knowledge of online advertising platforms (Essential)
- Knowledge of social media (Essential)
Additional Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with digital marketing tools and platforms (e.g., social media management tools, CRM software)
- Ability to work independently, manage multiple tasks, and prioritize effectively
- A proactive mindset with strong problem-solving skills
- Basic analytical skills to interpret campaign performance metrics
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
Top Skills
What We Do
Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
